You might be eligible for a Genius discount at Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Experience world-class service at Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive

Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive is an adults-only enclave within the Hard Rock Riviera Maya resort. Set on the beautiful beachfront, it features 4 fine restaurants, 4 bars, a nightclub with a grotto pool and 2 hot tubs, plus a fully equipped spa on site. The modern guestrooms feature a hot tub that fits 2 guests, rain shower and trademark toiletries. Guests can take guitar lessons while watching a teacher in the flat-screen TV. Coffee maker and a bottle of wine are also featured. Slippers and bathrobes are provided. The fine restaurants include a Spanish tapas bar, a French cuisine restaurant, an Italian restaurant and a cafeteria. The Heaven Bar offers a large selection of drinks and cocktails, previous entering the nightclub that features a live DJ playing. Rock Spa, the fully equipped wellness centre, offers a unique service of massages utilizing amplified vibrations, pressure and patterns called 'Rhythm and Motion'. There are also several outdoor pools, terraces with sun loungers and a tranquil beach area to enjoy the Caribbean at the Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hard Rock
Hotel chain/brand

Property highlights

    • Top location: Highly rated by recent guests (8.3)

    • Free private parking available on-site

    • Activities:

    • Tennis court

    • Fitness centre

    • Golf course (within 3 km)


Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 extra-large double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Nduhaime
    Canada Canada
    the faro for adult only was amazing. lots of choices. great view. never over crowded, waitresses were exceptional (elisabeth) knew our order by heart by the third day. very nice. we went back every morning and lunch. our room was very spacious,...
  • Kadri
    Estonia Estonia
    Hotel was nice and cleaned, excellent wifi. Good food and variability in buffee and restaurants. Staff was very firendly and provided a quick service. Enough beach chairs to everyone, no need to go early in the morning, do not miss the spot,...
  • Austin
    United States United States
    Property is large and well maintained. Several different pools and restaurants off a wide variety depending on what you are looking for
  • Ana
    Mexico Mexico
    Buena cocina, la idea de la alberca de agua corriente salva que no se tenga acceso al mar. Personal amable.
  • Jeff
    United States United States
    The property was spacious but not too big. Well lit at night and the employees were always busy keeping the property clean of seaweed and trash.
  • Erika
    Mexico Mexico
    Falta algo de snaks en el Heaven.. En la zona de la alberca
  • Roberto
    Mexico Mexico
    Bonita playa para nadar y hacer snorkel , comida excelente en el restaurante francés , personal de la recepción excelente
  • Oscar
    Mexico Mexico
    Las cenas en los restaurant y tuvios una excelente cena inolvidable en la playa. atendida por los excelentes personal y excelente alimentos.
  • Wilfrido
    Mexico Mexico
    Las excelentes instalaciones, piscina y playa.. además de la comida y el show del restaurante Zen tepanyaki
  • Vicente
    United States United States
    It was a great experience and great costumer service.

Property surroundings

Restaurants

9 restaurants on site
  • IPANEMA
    • Cuisine
      Brazilian
    • Ambiance
      Modern
  • ZEN
    • Cuisine
      Japanese • Asian
    • Ambiance
      Traditional
  • FRIDA
    • Cuisine
      Mexican
    • Ambiance
      Traditional
  • CIAO
    • Cuisine
      Italian
    • Ambiance
      Traditional • Modern
  • TORO
    • Cuisine
      Steakhouse
    • Ambiance
      Modern
  • LE PETIT COCHON
    • Cuisine
      French
    • Ambiance
      Modern
  • THE MARKET
    • Cuisine
      Mexican
    • Ambiance
      Family friendly
  • IN-ROOM DINING
    • Cuisine
      International
    • Ambiance
      Family friendly
  • PIZZETO
    • Cuisine
      American
    • Ambiance
      Family friendly

House rules

Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Infants from 0-3 years old are free.

All children from 4 to 17 years old extra charges apply.

When travelling with pets, please note that the property proposes an optional program at an extra charge of USD 150 per pet, per stay. It includes a pet memory foam bed and access to pet friendly areas where the leash is not required.

Only dogs and cats of less than 18 kg are permitted, and 2 pets maximum per room.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.