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About this property

Elegant Accommodation: BALAM Playa - 15Th Ave in Playa del Carmen offers a 5-star hotel experience with a rooftop swimming pool, sun terrace, and free WiFi. Comfortable Amenities: Guests enjoy private check-in and check-out, a 24-hour front desk, concierge service, daily housekeeping, and family rooms. Additional facilities include an outdoor seating area, car hire, and a tour desk. Dining Options: A continental breakfast with juice is served daily. The hotel provides air-conditioning, streaming services, and sofa beds for added comfort. Prime Location: Located 34 km from Cozumel International Airport, the hotel is a 5-minute walk from Playa del Carmen Beach and near attractions such as the Church of Guadalupe (3.5 km) and Xel Ha (47 km).

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 8.2

Breakfast info

Continental


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 double bed
1 extra-large double bed
2 double beds
and
1 sofa bed
2 double beds
1 double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
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Guest reviews

Categories:

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Facilities
Cleanliness
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Value for money
Location
Free WiFi

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Hotel surroundings

House rules

BALAM Playa - 15Th Ave takes special requests - add in the next step!
Check-in
From 15:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 5 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

Please inform BALAM Playa - 15Th Ave in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.