About this property

Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, sea or lake views, and modern amenities such as free WiFi, flat-screen TVs, and work desks. Exceptional Facilities: Guests enjoy a rooftop swimming pool, spa facilities, fitness centre, sun terrace, and free bicycles. Additional services include a 24-hour front desk, concierge, and business area. Dining Experience: The modern, family-friendly restaurant offers American, Mexican, and Caribbean cuisines with vegetarian, vegan, and gluten-free options. Breakfast includes continental, American, buffet, and à la carte selections. Prime Location: Located 18 km from Cancún International Airport, the hotel is an 8-minute walk from El Rey Beach and near La Isla Shopping Mall. Nearby attractions include the Mayan Museum and Cancun Convention Center.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Canopy by Hilton
Hotel chain/brand
Canopy by Hilton

Property highlights

Situated in the best rated area in Cancún, this hotel has an excellent location score of 8.9

Breakfast info

Continental, American, Buffet

  • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 large double beds
2 large double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 large double beds
1 extra-large double bed
2 large double beds
2 large double beds
2 large double beds
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Sustainability

This property has 3 third-party sustainability certifications.
  • ISO 14001:2015 Environmental management system
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • ISO 50001:2018 Energy management systems
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • ISO 9001:2015 Quality management systems
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Sampson
    Australia Australia
    Exceptional area Exceptional confort Exceptional room and view
  • Jose
    Japan Japan
    Facilities are super nice, rooms were clean and modern. The hotel is next to a shopping mall, so there's plenty to see and eat. The breakfast was good, but our favorite was the hotel's restaurant at the top next to the pool, the view at night of...
  • Kim
    United Kingdom United Kingdom
    We loved the room, the pool, fitness center and location.
  • N
    Jamaica Jamaica
    Everything was great, very clean and modern. The staff was super friendly and helpful. They recommended restaurants and tours that would make my trip to Cancun fun. Huge shout out to Juan for saving me with a last-minute booking to see Coco Bongo...
  • Charlotte
    United Kingdom United Kingdom
    Amazing hotel, stunning rooftop with pool which was a great temperature. Staff were all extremely friendly and attentive. The room was large with very comfortable bed and lovely shower too. Overall a great stay!
  • Dirk
    Germany Germany
    We had a room with sundowner view. This was awesome.
  • Davina
    United Kingdom United Kingdom
    Close to the airport, tastefully done in a hotel metropolis. Good food.
  • Soumitra
    United Kingdom United Kingdom
    Big room with a good view of the lagoon. Nice breakfast spread. Literally next to the big mall. The swimming pool at the terrace is great. They allowed a late checkout at 1 pm.
  • A
    Ireland Ireland
    The rooftop area is very nice both in the day time and the evening. We are up here and the food was delicious. The staff were very friendly. The gym is great and the bedrooms are lovely. It is a very clean and modern hotel. Also very handy being...
  • Reeshma
    United Kingdom United Kingdom
    Valet Service at hotel was amazing and I would say the most customer friendly staff at the hotel. ROOF top bar and pools was also great!!! The beds at the hotel were also very comfortable. Rooms were modern and pretty clean. Convenient...

Hotel surroundings

Restaurants

2 restaurants on site
  • Azulinda Cafe & Bar
    • Cuisine
      American • Caribbean • Mexican
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Wander Rooftop
    • Cuisine
      American • Caribbean • Mexican
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free

House rules

Canopy By Hilton Cancun La Isla takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Canopy By Hilton Cancun La Isla in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.