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Get the celebrity treatment with world-class service at Casa Chukum - Hotel Boutique

Elegant Accommodation: Casa Chukum - Hotel Boutique in Bacalar offers a 5-star experience with a sun terrace, garden, and a year-round outdoor swimming pool. Guests enjoy free WiFi, a bar, and complimentary bicycles. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms, and garden or pool views. Additional amenities include a minibar, work desk, and soundproofing. Free private parking is available. Exceptional Service: Highly rated for its attentive staff and excellent service support, the hotel provides private check-in and check-out, a 24-hour front desk, and a tour desk. Chetumal International Airport is 35 km away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.6)

    • Breakfast info

    • Buffet

    • FREE private parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Antoine
    France France
    The location close to city center. All the staff is very kind. The room are nice and the garden is great. There is also a cool rooftop and a big mention for the cats which are very cute!
  • Eero
    Netherlands Netherlands
    Very cozy and laidback, just like Bacalar itself, with superb staff (Emmanuel, Samantha) who made us feel right at home. On the first night they invited us to a local party where we had the best time ever and really got to experience Mexican...
  • Rebecca
    United Kingdom United Kingdom
    We loved EVERYTHING about this wonderful hotel! The staff were so incredibly helpful and made us feel so welcome. It was beautifully and tastefully designed and the rooms were very comfortable too; slept very well! The pool was lovely too. We paid...
  • Bolden
    United States United States
    Excellent location and staff, comfortable and modest boutique hotel. GREAT ART and refreshing pool and the rooftop is a great place to relax. We will return
  • Maya
    United Kingdom United Kingdom
    Great pool and very friendly staff! Amazing location too
  • Joanne
    Australia Australia
    Staff were super friendly and helpful in organising transport and giving information on tours, things to do and places to eat. Rooms were large and bed comfortable. Short walking distance to numerous places to eat and to main square.
  • Andi
    United Kingdom United Kingdom
    - Great hotel + location - The team at Casa Chukum are very friendly and helpful - Comfortable room - Great rooftop with views of the laguna
  • Alan
    Belize Belize
    Breakfast, room and location were great. However, the attitude and willingness of the Staff (Samantha & Pablo) to ensure an enjoyable stay for the guests was 'First Class.' I was slightly concerned about parking but there is plenty of areas to...
  • Maarja
    Estonia Estonia
    Beautiful property, amazing lobby area and truly wonderful sociable staff. Also the animals were great to have around, especially little Meserito (I love cats). The location is great, not totally central, but in Bacalar basically everything is...
  • Christopher
    Germany Germany
    My AC was not working, so staff helped me with a free upgrade

Hotel surroundings

House rules

Casa Chukum - Hotel Boutique takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Check-out
From 01:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
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