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About this property

Elegant Accommodations: Casa Chukum - Hotel Boutique in Bacalar offers a 5-star experience with a sun terrace, garden, and a year-round outdoor swimming pool. Guests enjoy free WiFi, a bar, and complimentary bicycles. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms, and garden or pool views. Additional amenities include a lounge, games room, and family rooms. Private check-in and check-out, a 24-hour front desk, and concierge service ensure a comfortable stay. Dining Options: A buffet breakfast with local specialties, warm dishes, and fruits is available. The hotel also offers a coffee shop and room service. Prime Location: Located 22 mi from Chetumal International Airport, the hotel is praised for its attentive staff and beautiful garden. Guests appreciate the convenient location and proximity to local attractions.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.6)

    • Breakfast Info

    • Buffet


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Availability

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Room Type
Number of guests
 
1 king bed
1 full bed
2 full beds
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Morgan
    United States United States
    Very friendly staff and well-kept stylish hotel close to many restaurants in Bacalar. The room was spacious and clean and everything was perfect.
  • Leticia
    United States United States
    We loved how helpful the staff were. We enjoyed the rooftop terrace and that there was plenty of parking nearby.
  • Jessica
    Canada Canada
    It’s such a lovely decorated hotel. The owner Mario is super friendly as well as Amanda who checked us in. Location is just steps away from the lagoon.
  • Andrea
    Mexico Mexico
    The breakfast was great for a similar price of any restaurant outside, the staff was incredibly nice and helpful.
  • Fernando
    United States United States
    Location is perfect - close to downtown, to lagoon entrance and to restaurants- but at the same time in a quiet area
  • Adi
    Israel Israel
    The best hotel we stayed at in Mexico! From the moment we arrived, we were warmly welcomed – especially by Pablo, who was super kind, patient, and gave us all the information we needed about the hotel and the area. The hotel itself is...
  • Monica
    United States United States
    The staff are amazing they are very helpful with helping guests navigate Bacalar. They made me and my family feel welcome and special honored guests. The service is amazing each of the staff take on the role of a concierge service. They even...
  • Jennifer
    United States United States
    Great location, walkable to the lagoon, the main square and good restaurants. Rooms were quiet, beds were comfortable and the staff was super helpful and kind.
  • Nevada
    United States United States
    Location, staff, restaurant on site, help with booking tours and other things
  • Alfredo
    Mexico Mexico
    The hotel is stylish, and truly represents the heart of Mexico.

Hotel area info

House rules

Casa Chukum - Hotel Boutique takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Check-out
From 1:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
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