DownTown Tulum Hotel

–Excellent location - show map
+39 photos

DownTown Tulum Hotel

1 / 47
Scored 10
Rated exceptional

Staff

10

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Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Elegant Accommodation: DownTown Tulum Hotel in Tulum offers a 5-star experience with adults-only access. Guests enjoy a rooftop swimming pool, sun terrace, restaurant, bar, and free WiFi. Comfortable Amenities: The hotel features private check-in and check-out, a lift, 24-hour front desk, housekeeping, coffee shop, outdoor seating, live music, full-day security, breakfast in the room, tour desk, and luggage storage. Dining Options: A family-friendly restaurant serves Mexican cuisine for brunch and lunch. Breakfast includes continental, American, à la carte, and gluten-free options with local specialities, juice, fresh pastries, cheese, and fruits. Prime Location: Located 38 km from Tulum International Airport and less than 1 km from Tulum Bus station, the hotel is near attractions such as Tulum Archeological Site (3.2 km) and Parque Nacional Tulum (4.1 km).

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Restaurant
  • Non-smoking rooms
  • 24-hour front desk
  • Facilities for disabled guests
  • Bar
  • Air conditioning
  • Daily housekeeping
  • Breakfast

Property highlights

Top location: Highly rated by recent guests (10.0)

Breakfast info

Continental, Gluten-free, American

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Availability

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Room type
Number of guests
 
1 extra-large double bed
1 large double bed
2 double beds
1 double bed
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Guest reviews

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Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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Guests who stayed here loved

  • Anonymous
    Mexico Mexico
    “Los desayunos deliciosos, y la piscina es preciosa, y el rooftop espectacular✨, recomendados.”

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurante #1
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch
    • Ambiance
      Family friendly

House rules

DownTown Tulum Hotel takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 01:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Guests may experience some noise or light disturbances during all day from Rooftop offered by property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform DownTown Tulum Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.