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Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Hotel Diana in Puebla offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a balcony with city views, soundproofing, and modern amenities. Exceptional Facilities: Guests can enjoy spa facilities, a sun terrace, and a family-friendly restaurant serving Mexican cuisine. Additional services include massage, a bar, and free parking. Prime Location: Located in the city centre, the hotel is 22 km from Hermanos Serdán International Airport. Nearby attractions include Biblioteca Palafoxiana (4-minute walk), Puebla Convention Centre (1 km), and Amparo Museum (7-minute walk). Guest Satisfaction: Highly rated for its convenient location, attentive staff, and excellent service support.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Puebla, this hotel has an excellent location score of 9.6

  • FREE parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 large double beds
1 extra-large double bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Doğan
    Turkey Turkey
    There are a good location, the personel was friendly.
  • Joe
    United Kingdom United Kingdom
    Very comfortable, spacious rooms and very clean too. Staff are very attentive and very helpful as well. One of the staff members generously gave us her personal umbrella when it was raining so they are lovely :)
  • Jack
    New Zealand New Zealand
    Friendly doorman, great location, shower and bed excellent.
  • Kevin
    Canada Canada
    great location in the center of Puebla. Staff were very helpful with getting to other areas. Took the local bus to Cholula for instance.
  • Gerito13
    United Kingdom United Kingdom
    Good location, really good value and exceptionally friendly staff.
  • Matthias
    Germany Germany
    - great staff - clean and well located - easy check-in and checkout
  • Valerie
    Czech Republic Czech Republic
    Nice clean room, nice staff, we were able to leave our luggage at the reception before check in time Beautiful terrasa
  • Gareth
    Australia Australia
    A nice comfortable and clean room with a great location in Puebla
  • Anthony
    United Kingdom United Kingdom
    Large and modern style room in an older colonial style building, faced the street with a balcony. Location was very good for the centre of Puebla. Staff were very helpful - assisted with getting a taxi to the bus station. Bed was very large and...
  • Diana
    Netherlands Netherlands
    *the hotel is in the city center *the room is big and the bed is comfortable *very good value for money when booked with Genius (we saw that the prices advertised by the hotel itself were a little higher than the amount we paid) *the hotel has a...

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurante #1
    • Cuisine
      Mexican
    • Ambiance
      Family friendly

House rules

Hotel Diana takes special requests - add in the next step!
Check-in
From 15:00 to 17:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 12:00 to 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Diana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).