Enigmatic Hotel Experience

–Great location - show map
+132 photos
Scored 8.2
Rated very good

Staff

8.8

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Genius discounts at this property are subject to book dates, stay dates and other available deals.

Get the celebrity treatment with world-class service at Enigmatic Hotel Experience

Elegant Accommodation: Enigmatic Hotel Experience in Cancún offers a 5-star adults-only experience with a year-round outdoor swimming pool, sun terrace, and lush garden. Guests enjoy free WiFi, spa facilities, and a range of dining options. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms, and modern amenities such as streaming services, minibars, and flat-screen TVs. Additional services include a 24-hour front desk, concierge, and housekeeping. Dining Experience: The family-friendly restaurant serves Mexican, local, international, and pizza cuisines with vegetarian, vegan, and gluten-free options. Breakfast includes continental, American, and à la carte selections with juice and fruits. Prime Location: Located 18 km from Cancún International Airport, the hotel is a short walk from Cancun Bus Station and near attractions like Parque las Palapas and Cancun Bullfight ring. Guests appreciate the convenient location and excellent service.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Non-smoking rooms
  • Spa and wellness centre
  • Airport shuttle
  • Free WiFi
  • 2 restaurants
  • Free parking
  • 24-hour front desk
  • Bar
  • Breakfast

Property highlights

    • Perfect for a 3-night stay!

    • Top location: Highly rated by recent guests (8.6)

    • Breakfast info

    • Continental, American

    • FREE parking!

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Availability

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All available rooms

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Recommended for 2 adults

1 × Deluxe Suite
Price for:
Max persons: 2
Private suite
1 large double bed
Non-refundable
Pay online
Breakfast US$12.50 (optional)
We have 2 left
US$82 per night
Original price
US$318
Getaway Deal
- US$61.20
This property is offering a discount on stays between 28 Mar–30 Sept 2025.
Total before taxes
US$256.80
US$82 is the average price per night. This excludes taxes and charges.
3 nights, 2 adults
Getaway Deal
Getaway Deal
This property is offering a discount on stays between 28 Mar–30 Sept 2025.
Reserve
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Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

To save you time, we’ve selected this property’s typical room type for two people. You can always change room type or quantity below.

Select rooms
Deluxe Suite
Recommended for 2 adults
  • 1 large double bed

This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a flat-screen TV with streaming services, a minibar, a coffee machine and a wardrobe. The unit offers 1 bed.

538 feet²
Air conditioning
Ensuite bathroom
Flat-screen TV
Coffee machine
Minibar
Free WiFi
  • Free toiletries
  • Shower
  • Streaming service (like Netflix)
  • Toilet
  • Towels
  • Linen
  • TV
  • Pay-per-view channels
  • Hairdryer
  • Wardrobe or closet
  • Toilet paper
  • Hand sanitiser
Max persons: 2
US$82 per night
Original price
US$318
Getaway Deal
- US$61.20
This property is offering a discount on stays between 28 Mar–30 Sept 2025.
Total before taxes
US$256.80
US$82 is the average price per night. This excludes taxes and charges.
19% off
19% off
You’re getting a reduced rate because this property is offering a Getaway Deal.
Getaway Deal
Getaway Deal
This property is offering a discount on stays between 28 Mar–30 Sept 2025.
Included: US$ 2 Service charge per person per night
Excluded: US$ 4.06 Conservation fee per person per night, 16 % VAT, 5 % City tax
  • Breakfast US$12.50 (optional)
  • Non-refundable
  • Pay online
  • •
    We have 2 left
  • You won't be charged yet
Limited supply in Cancún for your dates: 8 five-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Brienna
    United Kingdom United Kingdom
    “This hostel was really comfortable with a huge bedroom, beautifully lit and decorated (I booked a private room). The staff were friendly and helpful, particularly the bar staff who provided breakfast. Breakfast was delicious and the mexican-style...”
  • Cian
    Ireland Ireland
    “Lovely chill atmosphere, spacious room, and lovely food.”
  • Lara
    France France
    “The people from the front desk were extremely helpful when I arrived after I got my wallet stolen, best help in this complicated moment”
  • Eva
    Netherlands Netherlands
    “Nice big room with view on the pool and a big bed. Was clean and even though we arrived late and take away breakfast had te be order earlier then we arrived for day after, the nice lady maneged to fix a take away breakfast for us. Smal fridge in...”
  • Tim
    Netherlands Netherlands
    “The location, near the harbor is great. The restaurant on the property has a good value for the money quality. If you don’t have a plan to do something, they arrange activities all day to do some nice things.”
  • Kateea
    Australia Australia
    “Great location, great facilities, room was large and comfortable.”
  • Nerissa
    Spain Spain
    “Beautiful building, super clean, friendly staff and a great location”
  • Therese
    Australia Australia
    “It was a 10 minute walk to ADO bus stop & shops. The room was spacious & clean. There was a kitchen which we used & a lovely small pool. The room had a bar fridge & a lovely shower.”
  • Hadiya
    Mexico Mexico
    “Great facilities, nice pool, great restaurant and bar with super helpful staff. Front desk were always available and really friendly. Room was simple, clean and comfortable, just what I needed.”
  • Tarita
    Netherlands Netherlands
    “Conveniently located close to the bus station, beautiful property, better than expected, we had a beautiful room in front of the pool. Lovely and helpful staff. There is a tattoo studio that adds to the vibe and a bar restaurant with excellent...”

Hotel surroundings

Restaurants

2 restaurants on site
  • Los Compadres
    • Cuisine
      Mexican • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Onda Café
    • Cuisine
      Pizza • Local • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Dietary options
      Vegetarian • Gluten-free

House rules

Enigmatic Hotel Experience takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Check-out
From 01:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.