Enigmatic Hotel Experience

–Great location - show map
+132 photos
Scored 8.1
Rated very good

Staff

8.7

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Get the celebrity treatment with world-class service at Enigmatic Hotel Experience

Elegant Accommodation: Enigmatic Hotel Experience in Cancún offers a 5-star adults-only experience with a year-round outdoor swimming pool, sun terrace, and lush garden. Guests enjoy free WiFi, spa facilities, and a range of dining options. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms, and modern amenities such as streaming services and minibars. Additional facilities include a fitness centre, coffee shop, and barbecue areas. Dining Experience: The family-friendly restaurant serves Mexican, local, international, and pizza cuisines. Breakfast options include continental, American, and à la carte with juice and fruits. Brunch, lunch, and dinner are available in a traditional ambience. Prime Location: Located 18 km from Cancún International Airport, the hotel is a short walk from Cancun Bus Station and near attractions like Parque las Palapas. Guests appreciate the convenient location and excellent service.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Free parking
  • 2 restaurants
  • Spa and wellness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Bar
  • Breakfast

Property highlights

Top location: Highly rated by recent guests (8.6)

Breakfast info

Continental, American

  • FREE parking!

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Karin
Austria Austria
“Nice property with a nice pool to chill. Good location to get to the beach and also see the downtown area. Really good breakfast with different options. Staff was super friendly and attentive.”
Stephen
United Kingdom United Kingdom
“Great hotel - very stylish and great facilities. a boutique hotel.”
Esme-may
United Kingdom United Kingdom
“The room was clean and spacious and we liked the boho feeling and the vibe of the hotel. We also loved the breakfast”
Pike
United Kingdom United Kingdom
“Nice boutique hotel away from the madness! Really cute pool and great breakfast!”
Brienna
United Kingdom United Kingdom
“This hostel was really comfortable with a huge bedroom, beautifully lit and decorated (I booked a private room). The staff were friendly and helpful, particularly the bar staff who provided breakfast. Breakfast was delicious and the mexican-style...”
Cian
Ireland Ireland
“Lovely chill atmosphere, spacious room, and lovely food.”
Lara
France France
“The people from the front desk were extremely helpful when I arrived after I got my wallet stolen, best help in this complicated moment”
Eva
Netherlands Netherlands
“Nice big room with view on the pool and a big bed. Was clean and even though we arrived late and take away breakfast had te be order earlier then we arrived for day after, the nice lady maneged to fix a take away breakfast for us. Smal fridge in...”
Tim
Netherlands Netherlands
“The location, near the harbor is great. The restaurant on the property has a good value for the money quality. If you don’t have a plan to do something, they arrange activities all day to do some nice things.”
Kateea
Australia Australia
“Great location, great facilities, room was large and comfortable.”

Hotel surroundings

Restaurants

2 restaurants on site
Los Compadres
  • Cuisine
    Mexican • Local
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambiance
    Family friendly • Traditional
  • Dietary options
    Vegetarian
Onda Café
  • Cuisine
    Pizza • Local • International
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Dietary options
    Vegetarian • Gluten-free

House rules

Enigmatic Hotel Experience takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Check-out
From 01:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$20 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.

A damage deposit of US$20 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.