You might be eligible for a Genius discount at Hotel Hacienda Cancun. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Offering an outdoor pool, Hacienda Hotel is conveniently located in the centre of Cancún near the main avenues and only a 10-minute drive from the city’s beautiful Caribbean beaches. It offers free Wi-Fi in public areas and lush tropical gardens. Each room here is air-conditioned and includes a TV, a fan and a private bathroom with free toiletries. They also have a small wardrobe. At Hacienda Hotel you will find a 24-hour front desk and a terrace. Other facilities offered include a tour desk. The main commercial area and hotel zone is just 15-minutes drive away, Mercado 28 market is just 400 metres from the property, while Cancun International Airport is a 20-minute drive away.
Couples particularly like the location — they rated it 8.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Family rooms
- Non-smoking rooms
- 24-hour front desk
- Terrace
- Daily housekeeping
- Garden
- Air conditioning
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Guest reviews
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Guests who stayed here loved
- Vivian
Canada“Staff were great...Carlos & Lola very kind & went out of their way to help me...” - Nina
Finland“Location was great and my room was clean. The staff was very friendly 😊” - Barbara
New Zealand“Staff are so helpful. We were able to walk to and from the Ado bus station so perfect location” - Aleksandra
Slovenia“The property is typical Mexican hacienda, with pool and at best foot location to main spots in old town Cancun. You can feel the real vibe ob Mexican life, at the same time you are close to downtown or Puerto Juares. The room has ac, new brand...” - Christopher
United States“The location was amazing, near a bunch of restaurants and shops.” - Gunta
Latvia“The location is great if you come by bus or by plane, because it is nearby the ADO bus station, you can esily reach on foot. Easy to find, lot of restaurants abd shops nearby. And they have a pool!” - Charlotte
United Kingdom“Good location, stayed one night after our king flight before heading to Playa del Carmen. Very nice staff and good value for money” 
Allana Canada“This hotel is a good option for a one-night stopover in Cancun if you are taking the ADO bus to other locations. The hotel is a 10-minute walk to the ADO bus station and there are several good restaurants nearby. The staff are very kind and...”
Donika United Kingdom“It's a basic room not far from ADO bus terminal. In the area there are restaurants and shops to buy food. Aircon works fine.”
Russell United Kingdom“did everything you need for a night or two's stay, rooms are basic but comfortable and spacious. Clean and just a few minute walk to downtown, felt very safe”
Hotel surroundings
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Hacienda Cancun in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area and guests may experience noise.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
