Hacienda Real del Caribe Hotel
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Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Nestled in the heart of downtown Playa del Carmen, Mexico and steps from the city's main attractions and beautiful beaches, this hotel features exceptional accommodations and a variety of thoughtful amenities. The Hotel Hacienda Real del Caribe is ideally situated within walking distance to many popular sites. The famous Quinta Avenida, filled with shops, restaurants and a vibrant nightlife can be found only seconds from the hotel's front doors. Pristine beaches and endless recreational activities are also nearby. The Real del Caribe offers guests a tranquil atmosphere, complete with many modern amenities, including a spacious courtyard swimming pool and a state-of-the-art meeting room.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
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Guest reviews
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Guests who stayed here loved
- Jeroen
Belgium“We had a specious room with balcony at the street side.” - Leah
Australia“Air conditioning worked well and water pressure and temperature in the shower were good. Handy to everything” - Luc
Switzerland“Spacious room, clean, centric. I do not complain about the music at night. Pl- del Carmen is a party place. If you want to have it quiet do not go there or stay away from the center. It is ones own decision to got there or not!!! Nice pool to use.” - Theogeitner
Germany“Great price quality ratio, nice building and huge beds. Wasn't actually too loud at night, this depends pretty much on the room you get. Location is awesome” 
Dania
Mexico“Excelente ubicación, el personal súper atento y el cuarto muy limpio, no había ruido a pesar de estar en una zona de bares”- Gustavo Mexico“Las habitaciones, muy buen tamaño, cómodas, ubicación, personal, todo muy bien, considerando el precio esta súper bien el lugar.”
Vitalii
Ukraine“Very good hotel and very good price. As well, the situation is very good”- Leticia Mexico“La atención calida y servicio,la limpieza e higiene y también la ubicación ,tienes todo a tu alcance .”
Arzabal Mexico“El hotel en relación calidad y precio está bien solo no me gustó q te ponen cafetera pero no café lo cual lo veo muy mal si llegas de viaje como vas a ir con café, en ningún hotel me había pasado pues siempre es un servicio incluido dos tazas de...”- Zárate Mexico“El hotel está ubicado en una muy buena zona de Playa del Carmen, considero que hay muchísimos lugares que visitar que está sumamente cercanos.”
Hotel surroundings
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hacienda Real del Caribe Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
