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Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Located in Playa del Carmen, Holiday Inn Express & Suites - Playa del Carmen has an outdoor swimming pool, fitness centre and free WiFi. The property is close to several noted attractions, around less than 1 km from Kool Beach Club and around a 2-minute walk from Quinta Alegria Shopping Mall. The property is on downtown. At the hotel, each room includes a desk and a flat-screen TV. Rooms are complete with a private bathroom, while some units also offer a balcony. All rooms will provide guests with a microwave and minibar. Continental breakfast option is available daily at the accommodation. Guests can make use of the business center to work or head for a sightseeing trip organized by the tour desk. Languages spoken at the reception include English and Spanish. ADO International Bus Station is 2.2 km from Holiday Inn Express & Suites - Playa del Carmen, while Playa del Carmen Maritime Terminal is 2.7 km from the property. Cozumel International Airport is 34 km away.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Holiday Inn Express
Hotel chain/brand
Holiday Inn Express

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.4

Breakfast info

Buffet

  • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
or
2 single beds
2 large double beds
1 extra-large double bed
and
1 sofa bed
2 large double beds
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Rafal
    Poland Poland
    The room was very clean, spacious, and had all the necessary amenities (including a kitchenette). Breakfast was adequate, and the staff was helpful. There are shops and street food in front of the hotel
  • Leanne
    Australia Australia
    Quiet location but close to many restaurants and pickup areas for various tours Plenty of variety at breakfast
  • Leanne
    Australia Australia
    Central location, nice breakfast and appreciate laundry facilities
  • Audris
    Singapore Singapore
    Isaac at the reception did a good, thorough and professional job explaining about the hotel, perks of an IHG member and finding my reservation. The room is big with a helpful balcony. I was given a quiet area as requested when booking. ...
  • Luka
    Slovenia Slovenia
    Nice hotel with a rooftop pool. Extremely kind staff (especially Flor at the reception). Roomservice every day. Good location, close to the 5th avenue, but not noisy. Good WiFi.
  • Claire
    United Kingdom United Kingdom
    Super clean, comfy big beds. We stayed for one night after a disaster with another property in the area. We booked very last minute and were impressed with the quick check in, big room, friendly staff and enjoyed the breakfast that was included in...
  • Sai
    India India
    1. Located right in the center of the tourist area and close to the beach 2. Friendly and helpful staff 3. Comfortable and spacious room 4. Good quality and variety of food at breakfast
  • John
    United Kingdom United Kingdom
    Good location, great breakfast for the money, free parking under the hotel which was very helpful. Staff were helpful and friendly. It had a good pool which I didn’t have time to make use of sadly, but looked great.
  • F
    Netherlands Netherlands
    Clean and spacious rooms. The hotel had an amazing location and great facilities.
  • Graziela
    Italy Italy
    Location is perfect! The room size amazing and the bed very comfortable.

Hotel surroundings

House rules

Holiday Inn Express & Suites - Playa del Carmen by IHG takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Holiday Inn Express & Suites - Playa del Carmen by IHG in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.