Experience world-class service at Hyatt Zilara Riviera Maya Adults Only All-Inclusive

Prime Beachfront Location: Hyatt Zilara Riviera Maya in Playa del Carmen offers direct beachfront access with stunning sea views. Guests enjoy a year-round outdoor swimming pool, sun terrace, and lush gardens. Exceptional Facilities: The resort features spa facilities, a fitness centre, tennis court, and a modern restaurant serving Italian, sushi, international, Latin American, and Caribbean cuisines. Free WiFi is available throughout the property. Comfortable Accommodations: Rooms include air-conditioning, private bathrooms, balconies, and sea views. Additional amenities include minibars, work desks, and free toiletries. Nearby Attractions: Ocean Maya Royale is just a few steps away, while Cozumel International Airport is 45 km from the property. Other attractions include ADO International Bus Station (12 km) and Playa del Carmen Maritime Terminal (13 km).

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Zilara
Hotel chain/brand
Hyatt Zilara

Property highlights

  • Top location: Highly rated by recent guests (8.7)

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Buffet

  • Free private parking available on-site

Activities:

  • Tennis court

  • Fitness centre

  • Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Tash
    United Kingdom United Kingdom
    Absolutely lovely staff, very polite and welcoming. The pool and beach were great and a good selection of drinks, food was good for an all inclusive. The pool area was very nice and relaxing as was the beach. All the staff made our trip amazing.
  • Lauren
    United Kingdom United Kingdom
    Spacious hotel with a large pool, swim up bar and pool activities (basketball hoops, volleyball net etc.) Good quality food and drinks especially in the Asian restaurant and pool/ beach restaurant Bedroom was large and comfortable with all...
  • Sharon
    United Kingdom United Kingdom
    Brilliant staff, service and a beautiful hotel. Rooms were very big and comfortable. Plenty of choice whilst still maintaining a sense of privacy and not being too overcrowded.
  • Vasilios
    Greece Greece
    Nice hotel, nice & clean beach, nice all inclusive
  • Olivia
    United Kingdom United Kingdom
    The hotel is clean modern and is on a great beach that is kept impeccable
  • Tiffany
    United States United States
    We loved everything about the resort! We were very amazed at how friendly and open everyone was. We loved the smaller size and the food was amazing! We loved not having to show a band or prove who we were and everyone was always so helpful. The...
  • Leanne
    United Kingdom United Kingdom
    The property was really nice and modern with a Grand effect, it was right on the beach and the food was very nice.
  • Izzy
    United Kingdom United Kingdom
    We loved the hotel and all the facilities. The room was lovely and the bed was super comfy! All the food was delicious and the cocktails were freshly made by the bar staff. The staff were very welcoming and would definitely stay again!
  • Ash
    Australia Australia
    Quality food and beverage. Clean and happy environment. Great gym! Staff so helpful and overall service excellent.
  • Ash
    Australia Australia
    Food selection and quality of menu. Staff service. Rooms were very good value.

Property surroundings

Restaurants

4 restaurants on site
  • Capri Grille
    • Cuisine
      Italian
    • Open for
      Dinner
  • Tempest
    • Cuisine
      Sushi
    • Open for
      Dinner
  • El Comedor
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
  • Lola Beach Restaurant & Bar
    • Cuisine
      Caribbean • Latin American
    • Open for
      Lunch • Dinner

House rules

Hyatt Zilara Riviera Maya Adults Only All-Inclusive takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.

In the event of an early departure, the property will charge you the full amount for your stay.