About this property

Set in Playa del Carmen, Iberostar Waves Paraíso Beach features a private beach area. Featuring a tennis court, the 5-star resort has air-conditioned rooms with a private bathroom. The resort offers a Mexican restaurant as well as free WiFi. Guest rooms in the resort are fitted with a flat-screen TV. Iberostar Waves Paraíso Beach provides certain units with sea views, and the rooms are fitted with a coffee machine. All rooms have a desk. Breakfast is available daily, and includes continental, buffet and American options. Guests can make use of the hot tub. You can play table tennis and billiards at the accommodations. Staff at the reception can help guests with any questions that they might have. Cancún is 30 mi from Iberostar Paraiso Beach, while Playa del Carmen is 14 mi from the property. The nearest airport is Cancún International Airport, 24 mi from the property.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Iberostar Hotels & Resorts
Hotel chain/brand
Iberostar Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Continental, Vegetarian, American, Buffet

  • Free Parking Available On Site

Activities:

  • Tennis court

  • Fitness center

  • Golf course (within 2 miles)


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 queen beds
2 queen beds
2 full beds
1 twin bed
1 twin bed
2 full beds
1 twin bed
2 full beds
1 twin bed
2 queen beds
1 twin bed
2 queen beds
1 twin bed
1 twin bed
2 queen beds
1 twin bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Mary
    United States United States
    the grounds were beautiful! Flora and fauna were lovely as well as the extensive pool area. The beach seating was plentiful, but the ocean floor was rocky in spots. You had to be careful where you entered and exited. Water was just the right...
  • Effie
    Canada Canada
    Beautiful grounds, great location on the beach, huge pools, friendly staff.
  • Shaviyo
    Canada Canada
    has lots of greenery and wild life. lots of paths to walk on. hotel has many facilities to promote sustainability
  • Ignacio
    United States United States
    It is a great place with excellent food and drinks. The swimming pools are great. Activities for children and night shows for them are also great. The staff are very friendly and efficient.
  • Donavyn
    Canada Canada
    Beautiful property. Although it was busy, the property is so big, it never felt crowded! Getting around is easy with the shuttle service.
  • Dumitru
    Belgium Belgium
    A satisfactory quality-price ratio, diversified food, a good cleaning service. A gorgeous beach, huge pools and lots of wildlife, the location is gorgeous.
  • Rona
    United States United States
    The resort is huge and beautiful. One can easily find quiet areas on the pool or beach to read a book, or action filled spots with music and activities. The rooms are spacious and clean. There is a great variety of food and drinks, and many...
  • Courtney
    Canada Canada
    The resort was a gated community that was safe to walk around everywhere
  • Matteo
    Italy Italy
    It’s not the best room where I have been in my life but it was cozy. The rest is excellent!
  • Alexandra
    Luxembourg Luxembourg
    The hotel is part of a resort complex of several other hotels. Flora and Fauna are nice and you can meet different types of animals. Service and food are good and there are plenty of activities to do everyday. We had a great time and recommend it 🙂☀️🌴

Area info

Restaurants

7 Restaurants On Site
  • La Hacienda
    • Cuisine
      Mexican
    • Open for
      Dinner
  • Hashiru
    • Cuisine
      Japanese
    • Open for
      Dinner
  • La Dorada
    • Cuisine
      Mediterranean
    • Open for
      Dinner
  • El Rodizio
    • Cuisine
      Brazilian
    • Open for
      Dinner
  • El Puerto
    • Cuisine
      Steakhouse
    • Open for
      Dinner
  • Don Alfredo
    • Cuisine
      Italian
    • Open for
      Dinner
  • El Colonial
    • Open for
      Dinner

House rules

Iberostar Waves Paraíso Beach - All Inclusive takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

The reservation charge will appear on the credit card statement in the name of: Hotelera Playa Paraíso, S.A. of C.V.

For more information about the charge for this reservation, please contact the hotel.

The name of the holder of the credit card used to pay must match the name of one of the guests listed on the reservation.

The same credit card and government-issued ID must be presented upon check-in.

Payments are not accepted at the hotel.

Reservations that have not been paid for will be canceled before arrival.

If an invoice is requested, it will be issued by Hotelera Playa Paraíso, S.A. de C.V., based in Mexico.

An environmental fee of 32.57 MXN per night per room must be paid upon check-in.

The type of bed selected is subject to availability at the hotel.

The property does not accept reservations of 10 rooms or more. All bookings of 10 or more rooms will be considered a group and are subject to group terms and conditions.

Guests are required to show a valid ID and credit card upon check-in at the hotel.

All special requests are subject to availability and may incur additional costs.

It is essential that the main reservation holder be 18 years or older at the time of check-in at the hotel.

Please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. Contact details appear on the booking confirmation.

Children policy:

From 0 - 2.99 years: Baby

From 3 - 12.99 years: Child paying child rate

From 13 years old: Adult Rate

Child Rates are available in the hotel reservations department.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.