- Sea view
- Garden
- Swimming pool
- Free WiFi
- Balcony
- Free parking
- Air conditioning
- Private bathroom
- 24-hour front desk
- Key card access
Experience world-class service at Iberostar Waves Quetzal - All Inclusive
Beachfront and Leisure: Iberostar Waves Quetzal in Playa del Carmen offers direct beachfront access, a lush garden, and an outdoor swimming pool. Guests can relax in the spa facilities, hot tub, or fitness room. Free WiFi is available throughout the resort. Dining and Entertainment: The resort features a variety of restaurants serving Italian, Japanese, Mediterranean, Mexican, Steakhouse, and international cuisines. A bar provides a selection of beverages. Evening entertainment includes live music and shows. Comfort and Amenities: Rooms include air-conditioning, balconies with sea, garden, or pool views, private bathrooms, and free toiletries. Additional amenities include a steam room, wellness packages, and a kids' club. Free on-site parking and a 24-hour front desk enhance the stay. Location and Attractions: Located 32 km from Cozumel International Airport, the resort is a 14-minute walk from Playacar Beach. Nearby attractions include Playa del Carmen Maritime Terminal (3.1 km) and Xel Ha (45 km). Guests appreciate the lush garden, beach access, and diverse dining options.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Beachfront
- Free parking
- Family rooms
- Fitness centre
- Non-smoking rooms
- 6 restaurants
- Bar
Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
|---|---|---|
2 large double beds | ||
1 single bed | ||
2 large double beds | ||
1 single bed | ||
2 large double beds | ||
1 single bed | ||
2 large double beds | ||
1 single bed | ||
2 large double beds | ||
1 single bed | ||
2 large double beds | ||
1 single bed | ||
1 extra-large double bed | ||
1 single bed | ||
2 large double beds | ||
1 single bed | ||
2 large double beds | ||
1 single bed | ||
2 large double beds | ||
1 single bed |
Guest reviews
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Guests who stayed here loved
- Daniela
Portugal“The hotel was very clean. The staff was very attentive. Great variety of food. Our favourite part was the gardens with the animals around.” - Leonore
Curaçao“This was our second stay and we loved every bit of it again! Great staff, great food, beautiful surroundings..” - Catrina
Canada“Staff are great and facilities are beautiful . Everyone is friendly and helpful” - Zac
Australia“Great amount of pools and restaurants, staff very friendly and accommodating” - Ana
Spain“We loved the place and how it integrates the hotel within the garden. The buffet was very good and the personnel were also super nice and polite. The beach front was beautiful, and the swimming pool was also spacious. We also took a massage and...” - Gabor
Hungary“The location, food and all services, the stuff is very kind” - Jayne
United Kingdom“Loved the jungle aspect, it made things feel like there was a distance when the reality everything was close by. The staff were great and friendly and wanted to help even when things went wrong. The resort was incredibly clean.” - Donald Canada“We enjoyed the buffet for breakfast and dinner everyday of our stay !”
- Carolina Spain“Food was outstanding in the buffets, animation and staff at the hotel were friendly and attentive. We really enjoyed our stay at Iberostar Quetzal and hope to come back in the future.”
- Zsuzsa Hungary“- dining options (buffet, restaurants, variety) are absolutely amazing - the complete jungle style of the hotel with animals (monkeys, peacocks, flamingos, iguanas) - activities around the pool (games, music, dance, aquafit, foam party) -...”
Property surroundings
Restaurants
- Restaurante mexicano Uxmal
- CuisineMexican
- Open forLunch • Dinner
- La Gondola
- CuisineItalian
- Open forDinner
- La Hacienda
- CuisineMexican • Steakhouse
- Open forLunch • Dinner
- Restaurante Japones Bonsai
- CuisineJapanese
- Open forDinner
- Restaurante Mare Nostrum
- CuisineMediterranean
- Restaurante Buffet
- CuisineInternational
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
The reservation charge will appear on the credit card statement in the name of: Hotelera Playamar, S.A. of C.V. For more information about the charge for this reservation, please contact the hotel. The name of the holder of the credit card used to pay must match the name of one of the guests listed on the reservation. The same credit card and government-issued ID must be presented upon check-in. Payments are not accepted at the hotel. Reservations that have not been paid for will be canceled before arrival. If an invoice is requested, it will be issued by Hotelera Playamar, S.A. de C.V., based in Mexico.
An environmental fee of 32.57 mxn per night per room must be paid upon check-in.
The type of bed selected is subject to availability at the hotel. The property does not accept reservations of 10 rooms or more. All bookings of 10 or more rooms will be considered a group and are subject to group terms and conditions.
Guests are required to show a valid ID and credit card upon check-in at the hotel. All special requests are subject to availability and may incur additional costs. It is essential that the primary reservation holder be 18 years or older at the time of check-in at the hotel.
Please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. Contact details appear on the booking confirmation.
Children policy:
From 0 - 2.99 years: Baby
From 3 - 12.99 years: Child paying child rate
From 13 years old: Adult Rate
Child Rates are available in the hotel reservations department.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
