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About this property

Comfortable Accommodations: Itza Hotel Akumal in Akumal offers family rooms with private bathrooms, air-conditioning, and free WiFi. Each room includes a terrace with outdoor furniture, ensuring a pleasant stay. Exceptional Facilities: Guests can enjoy a rooftop swimming pool, sun terrace, and outdoor dining area. Additional amenities include a lounge, shared kitchen, and barbecue facilities. Free toiletries and a walk-in shower enhance comfort. Convenient Location: Located 32 mi from Cozumel International Airport, the hotel is a 12-minute walk from Akumal Beach. Nearby attractions include Xel Ha (6.2 mi) and Tulum Archaeological Site (16 mi). Scuba diving is available in the surroundings. Guest Satisfaction: Highly rated for its rooftop pool, attentive staff, and breakfast provided by the property.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.0)


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Availability

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Room Type
Number of guests
 
1 king bed
1 bunk bed
1 full bed
1 king bed
and
1 bunk bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Conor
    Canada Canada
    One of the best hostels I've stayed at - I loved everything, especially the staff!
  • Harry
    United States United States
    I've stayed in dozens of hostels in North America and Australia - Itza is one of the best hostels I've ever stayed in. The owner is welcoming, friendly and helpful. The kitchen is big and well equipped with gas stove (all burners work!), an...
  • Gleb
    United States United States
    It felt like an Island, Tower, or Fortress amidst a not-so-comfortable yet probably quite regular and normal environment. I loved the ho(s)tel, its staff, and their service. I wouldn't hesitate to return. I walked to all the great beaches and...
  • Lucia
    United States United States
    Nice hostel , good location , comfortable beds and free pancake breakfast !
  • Jeremy
    United States United States
    Loved this place. Was really quite and comfortable. We left another hotel because it was playing music all night long. The host was super friendly and helpful.
  • James
    United States United States
    This was a “Ritz Carlton” of hostels. Very friendly and attentive staff, very comfortable bedding, breakfast (quality) in mornings, beautiful relaxing communal area as well as rooftop pool and bbq area. In every way this hostel excelled.
  • Juan
    United States United States
    Spacious room. Friendly staff and other guests. Relaxed environment with likeminded travelers who are there to enjoy the area. Walking distance to Akumal beach, which was amazing.
  • Alex
    Canada Canada
    Dorm bed was super comfortable, nice big locker, clean bathrooms, amazing rooftop pool and view. Can not say enough good things about the staff though - I stayed for 10 nights and they made me feel almost like part of the family. Lara, Gabriel,...
  • Meike
    Germany Germany
    The Staff was super friendly and knowledgeable. The common areas are comfortable and they prepare amazing pancakes in the morning.
  • David
    United States United States
    The property was located close to the highway you cross to get to the beach, and it was clean and comfortable.

Hotel area info

House rules

Itza Hotel Akumal takes special requests – add in the next step!
Check-in
From 3:00 PM to 10:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 PM to 12:30 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Itza Hotel Akumal of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).