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About this property

Ixtapa Palace features 3 swimming pools, hot tub, tennis courts and mini golf. The property is located 200 metres from Ixtapa Bay and 1 km from Ixtapa Marina. The rooms offer air conditioning, wardrobe, satellite TV and telephone. The bathrooms come with a shower and free toiletries, and the kitchens have microwave, fridge and coffee maker. The on-site restaurant is open all day. Guests can find other options within 1 km. A gym, spa treatments and steam room are also available. There is an onsite minimarket and bike rental. Ixtapa Palace is 15 minutes’ drive from Ixtapa-Zihuatanejo Bay and 20 minutes’ drive from Ixtapa-Zihuatanejo International Airport.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.3)

  • Free private parking available at the hotel


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Availability

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Room type
Number of guests
 
Bedroom
1 double bed
Living room
2 sofa beds
1 double bed
and
1 sofa bed
or
2 double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Jason
    Canada Canada
    Gino was great as well as the rest of the staff the food and pool were top notch. A nice centralized location
  • Leonel
    Mexico Mexico
    Buena atención del personal, las áreas y la habitación limpias.
  • Bernardo
    Mexico Mexico
    La ubicación es excelente. No está a pie de playa, pero esta aprox. a 1 km. Hasta caminando se puede llegar a la playa pública. Además, enfrente esta la ciclovía para correr o andar en bicicleta (hay varios locales de renta), la cual está muy...
  • Marissa
    Mexico Mexico
    Sus áreas seguras y limpias y buena atención la habitación cómodas y limpias muy buena atención del personal
  • Raquel
    Mexico Mexico
    Me gusto mucho la ubicación y la alberca que por las noches hasta karaoque ponen y hay un bar para que disfrutes la experiencia ahi
  • Danay
    Mexico Mexico
    Bueno todo bien , sólo que anoche en el bar de la alberca estaban haciendo mucho ruido y no dejaban dormir.
  • Lopez
    Mexico Mexico
    La habitacion muy amplia y cómoda, agua tibia en Alberca
  • Maria
    Mexico Mexico
    Bien ubicado muy cerca de la playa, excelente atención, instalaciones muy bien está muy bonito lo recomiendo al 1000 %
  • Francisco
    Mexico Mexico
    Muy buena atención del personal y la alberca está excelente.
  • Carlos
    Mexico Mexico
    Me gustó mucho que a pesar de no ser como los hoteles que cuentan con playa privada, termina siendo un lugar muy agradable para tu estancia, albercas limpias, actividades dentro del hotel y personal muy amable.

Hotel surroundings

Restaurants

1 restaurant on site
  • El Tiburón de la Costa
    • Cuisine
      Mexican • Seafood
    • Ambiance
      Family friendly • Modern

House rules

Ixtapa Palace takes special requests - add in the next step!
Check-in
From 16:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 04:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Curfew
Entry to the property will be closed between the hours of 23:00 and 04:00
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBMaestroUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Ixtapa Palace in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).