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About this property

Ixtapa Palace features 3 swimming pools, hot tub, tennis courts and mini golf. The property is located 656 feet from Ixtapa Bay and 0.6 mi from Ixtapa Marina. The rooms offer air conditioning, wardrobe, satellite TV and telephone. The bathrooms come with a shower and free toiletries, and the kitchens have microwave, fridge and coffee maker. The on-site restaurant is open all day. Guests can find other options within 0.6 mi. A gym, spa treatments and steam room are also available. There is an onsite minimarket and bike rental. Ixtapa Palace is 15 minutes’ drive from Ixtapa-Zihuatanejo Bay and 20 minutes’ drive from Ixtapa-Zihuatanejo International Airport.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.3)

  • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
Bedroom
1 full bed
Living room
2 sofa beds
1 full bed
and
1 sofa bed
or
2 full beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Susan
    Canada Canada
    Walking distance to town. Beautiful pools, comfy bed.fridge in room
  • Janice
    Canada Canada
    The room was very nice. Staff were friendly and helpful. Price and location were very good.
  • Tanya
    Mexico Mexico
    The room is excelent for the price, room has a balcony, the bed is comfortable
  • Susan
    United States United States
    Lenny and his boss were the most amazing people ever!
  • Mariane
    United States United States
    Location is perfect. Restaurant is excellent. Staff is terrific.
  • Jason
    Canada Canada
    Gino was great as well as the rest of the staff the food and pool were top notch. A nice centralized location
  • Leonel
    Mexico Mexico
    Buena atención del personal, las áreas y la habitación limpias.
  • Bernardo
    Mexico Mexico
    La ubicación es excelente. No está a pie de playa, pero esta aprox. a 1 km. Hasta caminando se puede llegar a la playa pública. Además, enfrente esta la ciclovía para correr o andar en bicicleta (hay varios locales de renta), la cual está muy...
  • Marissa
    Mexico Mexico
    Sus áreas seguras y limpias y buena atención la habitación cómodas y limpias muy buena atención del personal
  • Raquel
    Mexico Mexico
    Me gusto mucho la ubicación y la alberca que por las noches hasta karaoque ponen y hay un bar para que disfrutes la experiencia ahi

Hotel area info

Restaurants

1 Restaurant On Site
  • El Tiburón de la Costa
    • Cuisine
      Mexican • Seafood
    • Ambience
      Family-friendly • Modern

House rules

Ixtapa Palace takes special requests – add in the next step!
Check-in
From 4:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 4:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Curfew
The entrance to the property is closed between 23:00 and 04:00
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBMaestroUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Ixtapa Palace of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).