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About this property
Comfortable Accommodations: Hotel Ambra in Playa del Carmen offers 3-star comfort with air-conditioning, private bathrooms, and free WiFi. Each room includes a work desk, TV, and private entrance. Leisure Facilities: Guests can relax on the sun terrace, in the garden, or by the year-round outdoor swimming pool. Additional amenities include a lounge, outdoor seating area, and picnic spots. Convenient Location: Located 32 km from Cozumel International Airport, the hotel is near attractions such as Playa del Carmen Maritime Terminal (3 km) and Xel Ha (45 km). Highly rated for room cleanliness, convenient location, and excellent staff support.
Couples particularly like the location — they rated it 8.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
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Guest reviews
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Guests who stayed here loved
- Andrea
Canada“Staff was pleasant and helpful. They upgraded me to a studio with kitchenette” - László
Hungary“Comfortable room, shopping possibilities are few meters. Parking in front of the hotel is free. It is not a luxury hotel but well worth the money they asking for it! The small pool is also positive!” - Carlos
Mexico“Su ubicación es muy buena, y enfrente hay un centro comercial, además está muy limpio” - Maria
United States“I go to this place 4 the last 5 years 💕💕💕💕 loving it it fulfilled all my needs” - Patricia Mexico“Que había una plaza frente al hotel y las avenidas que están cerca parece que eran avenidas principales muy transitadas y también vi bastantes taxis y transporte público por ahí.”
- David
Spain“Buena zona, tranquila, segura, y con rápido acceso para poderte mover a visitar otros lugares. Estaba limpio. Centro comercial enfrente del hotel. La piscina le da un plus, y además estaba muy bien.” - Oscar Mexico“Las instalaciones están bien, piscina limpia accesible.”
Moreno Mexico“Ubicación excelente, fácil llegar, lugares cercanos para ir caminando, excelente atención.”- Edgar Mexico“Realmente en general el hotel cumple con las expectativas, buena ubicación, no se escucha ruido alguno, buena limpieza”
- Juan Mexico“La ubicación, buena atención del personal y tranquilidad del lugar.”
Hotel surroundings
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.
Please note that checkin out of stipulated time will be available upon rquest. The property can not guarantee the room later the 6:00 PM if the guest doesn't confirm the arrival time earlier.
Please inform Hotel Ambra in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area and guests may experience noise.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
