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About this property
Central Location: Hotel Kavia in Cancún offers a convenient central location with Cancún International Airport 17 km away. Nearby attractions include Cancun Government Palace (4-minute walk), Cancun Bus Station (500 metres), and Parque las Palapas (200 metres).
Exceptional Facilities: Guests enjoy an indoor swimming pool, sun terrace, and a year-round outdoor pool. Free WiFi is available throughout the property. Additional amenities include a restaurant serving American cuisine, a coffee shop, and a solarium.
Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, and modern amenities such as TV and free toiletries. Family rooms and ground-floor units cater to various needs.
Convenient Services: The hotel provides private check-in and check-out, a 24-hour front desk, housekeeping, and room service. Additional services include free on-site parking, car hire, and luggage storage.
Couples particularly like the location — they rated it 8.5 for a two-person trip.
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Guest reviews
Categories:
Staff
7.9
Facilities
7.7
Cleanliness
8.2
Comfort
8.0
Value for money
7.9
Location
8.7
Free WiFi
8.1
Select topics to read reviews:
Guests who stayed here loved
D
Danijela
Slovenia
“The stay was great. Staff was great, especially Katya. On our first night there was rain and food delivery wasn’t working. Katya offered to go for some chinese food for us. It meant a lot to me and my daughter.
Room was clean, location great. We...”
O
Onaria
United Kingdom
“Good value for money.
Clean facilities.
Excellent staff.
Central location close to bus station.
Good choice of local restaurants around its vicinity.”
Mark
United Kingdom
“The location was ideal for me, about 7 minutes walk from the main bus station. The facilities were great. I had previously stayed there in the past, and for now, I would only use this hotel, especially for a night stop over.”
Clara
Switzerland
“Clean room, great service, amazing pool, good wifi, etc.”
Fuentes
Mexico
“La cercanía al centro para disfrutar el grito de independencia”
Liliana
Mexico
“El personal es muy amable, el lugar está muy limpio. el desayuno es justo lo que necesitas para iniciar el dia. muy bien ubicado.”
S
Silvia
Costa Rica
“El servicio excelente, todos muy amables, muy limpio, bien ubicado.”
L
Leonardo
Mexico
“Ya son varias veces que me quedo en el hotel Kavia, sin duda alguna su ubicación es perfecta y el
Hotel es cómodo”
Cruz
Mexico
“El servicio y la atención del personal también las instalaciones cuentan con todo lo esencial para tener un comfort y estadía muy placentera”
F
Francisco
Mexico
“bueno, económico y conveniente.
Si sales de tour temprano, tendrás que buscar otra opción ya que abren a las 7 pm.
En general las chicas encargadas son amables y corteses.”
Hotel surroundings
Restaurants
1 restaurant on site
Restaurante #1
Cuisine
American
House rules
Hotel Kavia takes special requests - add in the next step!
Check-in
From 15:00 to 19:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
When booking 3 rooms or more for more than 3 nights, different policies and additional supplements may apply.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Kavia in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area and guests may experience noise.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
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