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Get the celebrity treatment with world-class service at Kokoro Mio Hotel & Wellnes
Elegant Accommodation: Kokoro Mio Hotel & Wellnes in Xul-Ha offers a 5-star experience with an adults-only policy. Guests enjoy a private beach area, sun terrace, and lush garden. The property features a year-round outdoor swimming pool, open-air bath, and free WiFi throughout.
Comfortable Amenities: The hotel provides spa facilities, a fitness centre, and yoga classes. Additional amenities include a restaurant, bar, and outdoor fireplace. Private check-in and check-out, a 24-hour front desk, and concierge service ensure a comfortable stay.
Dining Experience: The traditional restaurant serves Mexican cuisine for lunch and dinner. Guests can enjoy continental and à la carte breakfasts in a comfortable setting. Live music and outdoor seating enhance the dining experience.
Prime Location: Located 19 km from Chetumal International Airport, the hotel is highly rated for its convenient location and proximity to nature. Nearby attractions include Xul-Ha Beach and the Mayan ruins of Tulum.
Couples particularly like the location — they rated it 8.8 for a two-person trip.
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Guest reviews
Categories:
Staff
9.0
Facilities
9.5
Cleanliness
9.6
Comfort
9.7
Value for money
8.9
Location
8.8
Free WiFi
8.8
High score for Xul-Ha
Select topics to read reviews:
Guests who stayed here loved
Kevin
Belgium
“Our stay at Hotel Boutique Kokoro Mio was simply breathtaking! From the moment we arrived, we were amazed by this incredible place. The room surrounded by nature, was beyond anything we imagined. When we booked, we didn’t have all the pictures, so...”
Stefan
Netherlands
“Super! Great family business with outstanding service and the ultimate realisation of Tender, Love and Care. Superb place, kind people, abundant amenities, loved to care for their guests. We sadly could only stay for one night, but would have...”
S
Simon
United Kingdom
“The architecture, grounds, huge beautiful cabins, pool, staff and bar were truly beautiful”
D
Daniel
Switzerland
“The place was designed to feel good from the very first moment when entering through the main door.
Everything integrates perfectly into the ambiance of the subtropical Mayan forest and impresses with it beautiful design.
Materials and services...”
N
Nicholas
United Kingdom
“I don’t normally write reviews of plats so like as I like to keep them secret! But these people really deserve one!!
Really beautifully and thoughtfully done. Plenty of space and a nice mix of coziness and openess. Lovely room on platform in...”
Thijs
Netherlands
“Kokoro Mio is simply amazing! The hotel overall and the treehouses are incredibly beautiful, the staff is super friendly and helpful, and there is a good atmosphere and plenty of activities to fully relax. I would 100% recommend going here!”
S
Shpresa
Canada
“I am amazed by the beauty of this resort. Every little detail that makes it so charming. It has the best employees that treat you with kindness and respect + give that extra service. Would love to come back!”
S
Stefania
Italy
“Posto superlativo! Lontano dal centro di Bacalar, ubicato in una zona poco battuta della laguna.
Diciamo che è un'esperienza da fare se amate dormire nella giungla, non volete avere confusione intorno e amate il lusso. In macchina, il centro di...”
Adriana
Mexico
“Todo el personal muy atento, desde antes de nuestra llegada, durante la estancia, es un trato muy personalizado. El lugar está increíble, místico, se conecta muy bien con la naturaleza, la comida exquisita. El masaje fue muy renovador. Todo!!!! De...”
Mario
Mexico
“La Arquitectura y Decoración del Hotel es espectacular .
La Atención de Antonella y Gabriel como meseros muy buena, la comida bien 👍”
Hotel surroundings
Restaurants
1 restaurant on site
Mami Cuy
Cuisine
Mexican
Open for
Breakfast • Lunch • Dinner
Ambiance
Traditional
House rules
Kokoro Mio Hotel & Wellnes takes special requests - add in the next step!
Check-in
From 15:00 to 18:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children are not allowed.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Parties
Parties/events are not allowed
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Kokoro Mio Hotel & Wellnes in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
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Belgium“Our stay at Hotel Boutique Kokoro Mio was simply breathtaking! From the moment we arrived, we were amazed by this incredible place. The room surrounded by nature, was beyond anything we imagined. When we booked, we didn’t have all the pictures, so...”
Stefan
Netherlands“Super! Great family business with outstanding service and the ultimate realisation of Tender, Love and Care. Superb place, kind people, abundant amenities, loved to care for their guests. We sadly could only stay for one night, but would have...”
United Kingdom“The architecture, grounds, huge beautiful cabins, pool, staff and bar were truly beautiful”
Switzerland“The place was designed to feel good from the very first moment when entering through the main door. Everything integrates perfectly into the ambiance of the subtropical Mayan forest and impresses with it beautiful design. Materials and services...”
Canada“I am amazed by the beauty of this resort. Every little detail that makes it so charming. It has the best employees that treat you with kindness and respect + give that extra service. Would love to come back!”
Italy“Posto superlativo! Lontano dal centro di Bacalar, ubicato in una zona poco battuta della laguna. Diciamo che è un'esperienza da fare se amate dormire nella giungla, non volete avere confusione intorno e amate il lusso. In macchina, il centro di...”
Mexico“Todo el personal muy atento, desde antes de nuestra llegada, durante la estancia, es un trato muy personalizado. El lugar está increíble, místico, se conecta muy bien con la naturaleza, la comida exquisita. El masaje fue muy renovador. Todo!!!! De...”
Mario
