Experience world-class service at Moon Palace The Grand Cancun All Inclusive

Set in Cancún in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand Cancun All Inclusive boasts an outdoor pool and year-round outdoor pool. The resort has a children's playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site. A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating area where you can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries. You will find a 24-hour front desk, hairdresser's, and gift shop at the property. This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is Cancún International Airport, 14 km from the property.

Distance in property description is calculated using © OpenStreetMap

Palace Resorts
Hotel chain/brand

Property highlights

    • Top location: Highly rated by recent guests (8.4)

    • Breakfast info

    • Continental, American, Buffet

    • Free private parking available on-site

    • Activities:

    • Tennis court

    • Fitness centre

    • Golf course (within 3 km)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 double beds
1 extra-large double bed
2 double beds
and
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
or
2 double beds
2 double beds
and
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Jonathan
    Israel Israel
    What a wonderful hotelReal all ultra inclusive really excellent serviceits the 2ed time we have been there once in 2019 and once just this month.Both times for 5 nights 6 days.The Rooms are big, furniture though showing wear and tear a little  but...
  • Farid
    United Kingdom United Kingdom
    There was a huge focus on entertainment. There were so many things included that kept family highly entertained and engaged. There were numerous pools, so no one had to wake up at 6am to reserve sun beds, lots of activities for kids - massive kids...
  • Michaela
    They couldn’t do enough for you the best place we’ve ever been to
  • Steven
    Canada Canada
    Breakfast buffet was outstanding. I went to Caribeaner. I also love the lap pool and The Grille.
  • Davis
    Canada Canada
    Great food, facility. Room size was inadequate and we were only allowed 1 cot
  • Sophie
    United Kingdom United Kingdom
    The facilities were amazing f we had a great time relaxing and doing the activities. The shuttles were amazing.
  • Hisao
    Mexico Mexico
    Facilities that children can enjoy are substantial. The food is of high quality and very tasty. The grounds are spacious and spacious. The area of ​​the site can be comfortably moved by golf cart transportation.
  • Kureya
    United States United States
    big, lots of things to do, the Library bar was great, Yair, one of the bartenders, was the highlight of my trip.
  • Jenni
    United Kingdom United Kingdom
    the gym, room was amazing. great location and loved the walk to coffee shop each morning. oh and pool water activities and beach volleyball
  • Anonymous
    United Kingdom United Kingdom
    Very friendly staff. I learned sailing and the water sports staff Alex was very friendly and thaugh me how to control the sail boat. It was a great experience and it was part of all inclusive.

Property surroundings

Restaurants

20 restaurants on site
  • THE GRAND BUFFET
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • JADE
    • Cuisine
      Asian
    • Open for
      Dinner
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • LE CHÂTEAU (Adults Only)
    • Cuisine
      French
    • Open for
      Dinner
    • Ambiance
      Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • TAVOLA
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • HABIBI (Lebanese Cuisine)
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • JC STEAKHOUSE
    • Cuisine
      Steakhouse
    • Open for
      Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • CUSCO
    • Cuisine
      Peruvian
    • Open for
      Breakfast • Lunch
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • CARIBEÑO
    • Cuisine
      Caribbean
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • CASA MIA
    • Cuisine
      Mexican
    • Open for
      Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • LA CANTINA
    • Cuisine
      Mexican
    • Open for
      Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • LOS TACOS-SNACK
    • Cuisine
      Mexican
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
  • SNACKS LA SELVA
    • Open for
      Lunch
    • Ambiance
      Family friendly
  • SNACK WATER PARK
    • Cuisine
      American
    • Open for
      Lunch
    • Ambiance
      Family friendly
  • JOE´S DECK BAR AND SNACKS
    • Cuisine
      American
    • Open for
      Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • UNIQUE BAR AND SNACKS ADULTS POOL
    • Cuisine
      American • Latin American
    • Open for
      Lunch
    • Ambiance
      Modern
    • Dietary options
      Vegan
  • TAPAS AND VINO
    • Cuisine
      Spanish
    • Open for
      Cocktail hour
    • Ambiance
      Modern
  • BOULANGERIE (Crepes, Ice Cream, Paninis and Snack Service)
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • BEACH CLUB - SNACK AND BAR
    • Open for
      Lunch
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • LOBBY BAR
    • Cuisine
      American
    • Open for
      Cocktail hour
    • Ambiance
      Modern
    • Dietary options
      Vegetarian
  • CIRCUS (Kids Food)
    • Cuisine
      International
    • Open for
      Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan

House rules

Moon Palace The Grand Cancun All Inclusive takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.