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Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Surrounded by tropical gardens, on the small island of Isla Mujeres, only minutes from Cancun, this hotel is located on one of the best beaches in the Caribbean. Na Balam, Mayan for The House of the Jaguar features an outdoor pool and shady palm trees with hammocks. Guests can attend of the hotel's yoga classes, then relax with a massage. Oceanvs Beach Club & Restaurant at Na Balam serves Mayan and vegetarian cuisine. Visitors can also enjoy a drink with a Mexican snack while watching the sunset at the beachfront Palapa Bar.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Family rooms
- Free parking
- Restaurant
- Non-smoking rooms
- Bar
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Guest reviews
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Guests who stayed here loved
- Iwanow
United Kingdom“Amazing location, everything you need in a walking distance. Staff very very friendly. I had a hydrofacial cleanse with Roxane in Jaguras spa and it was unreal highly recommended 😊” - Manny
Canada“This is a very comfortable place in a perfect location, if you want to stay a bit away from the noise. Less than a block away from a glorious beach.” 
Miha
Slovenia“Perfect location, step to the beach and a green oasis by the pool.”- Mary
Ireland“Great location on Playa Norte, spacious rooms with comfortable beds, nice to have massage therapy and yoga onsite.” - James United Kingdom“Great location within 2-3 minutes walk of Playa Norte which was our favourite beach out of all the ones we visited in Yucatan. Lovely swimming pool with lots of shade so perfect for the kids in the afternoons. Grounds have iguanas. Large room with...”
- Philippa
Australia“Fabulous location. Large clean rooms (family room) helpful, happy & knowledgeable staff. A very comfortable stay” - Corina
Netherlands“The room was very clean, we had access to the beach club with beach bed, as well, as towel service and swimming pool. The staff was very attentive to our needs. WE lobed the garden and the silence in the garden the most, just beautiful.” - Julian United Kingdom“Perfect setting, a short, 2 minute walk to the breakfast venue and the beach. The staff are lovely and helpful, everything was really good. We thought the Yoga classes available on site were amazing.”
- Tamar
Israel“The location is awesome The staff was so nice and helpful We like the room!” - Marianna United Kingdom“Na Balam was incredible!! The location near playa Norte is ideal and it’s close to town for food, but far enough away that it’s peaceful in the evenings. The sun beds on the beach are a few steps away from one of the best snorkelling areas. Would...”
Hotel surroundings
Restaurants
- Oceanvs Beach Club Restaurant
- CuisineMediterranean • International
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly
House rules
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A damage deposit of US$50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
