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Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Smart Cancun the Urban Oasis, in the centre of Cancun, offers free WiFi and 24-hour reception. Spacious air-conditioned rooms feature a flat-screen TV. There is a safe, minibar and iPod docking station. The private bathroom comes with a hairdryer and toiletries. The complex has several bars, coffee shops and restaurants. A dry cleaning service and currency exchange are available.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Oasis Hotels & Resorts
Hotel chain/brand

Property highlights

  • Top location: Highly rated by recent guests (8.8)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental

  • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 large double beds
or
1 large double bed
1 extra-large double bed
or
2 double beds
2 double beds
or
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Liam
    United Kingdom United Kingdom
    The hotel lobby is very smart, lovely swimming pool area, good breakfast with a variety of options. Location is ideal with lots of restaurants and shops nearby. Pick up available for all the exurcisons I went on during my stay.
  • Tersi
    Belize Belize
    Attentive staff. Very clean and spacious room and lobby area. Great buffet breakfast. Nice,clean big pool
  • Grein
    Canada Canada
    Large room, comfortable bed, desk and lounge chair. Everything in good condition. Would stay again without question.
  • Vazquez
    Canada Canada
    Location, breakfast buffet was amazing and the swimming pools too.
  • Olalla
    Spain Spain
    Super well located! Near banks, oxxo, laundry and also a pick up spot for tours
  • E_ms
    Brazil Brazil
    Location is convenient for those who are not exactly looking for Cancun's beaches (we travelled mainly to visit Chichén Itzá), as you will need to use the bus, taxi/Uber or rent a car if you don't want to walk too much to get to the ocean....
  • Óðinn
    Iceland Iceland
    The staff here are great and I also like the common areas, pool area etc which look like they have had a recent renovation. Breakfast was good, nothing to write home about but good. Location in el centro is great, spitting distance from a big mall...
  • Dalib0r
    Serbia Serbia
    Although everything in our room was a bit dated, it was clean and spacious. Also I must said that breakfast is really great, with lot of choices.
  • Torstein
    Norway Norway
    Everything was very nice! You grt a lot for the money you pay! Nice personal and central location
  • Dwight
    Canada Canada
    It was a nice hotel with a great location. Lots of restaurants close by very close to the mall of America. The continental breakfast was very good. The hotel was very clean and staff were friendly. The pool area was fantastic very nice I’d stay...

Hotel surroundings

Restaurants

1 restaurant on site
  • Dos Lunas
    • Open for
      Lunch

House rules

Smart Cancun the Urban Oasis takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

Credit cards issued to people other guest (i.e., parent, spouse, etc.) are not accepted in Mexico. Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, the Grand Oasis Cancún will be the only property that will accept Student / Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student / Youth Traveler are subject to the following conditions: § Upon check-in, passengers will be required to pay a one-time Student / Youth resort fee (charges may vary). Policy is mandatory, per person and not refundable.

Operator is obligated to inform all Students/Youths of this charge. Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them.

Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round. Please note the legal drinking age in Mexico is 18. A mandatory environmental fee and a resort fee per room per stay will be charge upon check in.

Continental Breakfast Included

Use of pool with extra charge, request the amount at the reception area.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Smart Cancun the Urban Oasis in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.