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About this property

Offering an outdoor pool and a private beach area with stunning views of the sea, Playa Palms Beach Hotel is located steps from famous 5th Avenue and its cafeterias, shops and nightclubs. Free WiFi is available throughput. All units are air conditioned and include a seating and/or dining area, equipped with a flat screen TV. Some units also have a kitchen, fitted with a toaster. All rooms come with a balcony, hammocks and some have partial sea views or garden views. There is a variety of drinks offered at an extra cost. Spa services and a tour desk are available. Playa Palms Beach Hotel is about 60 minutes’ drive from Cancun International Airport.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.1

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental


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Availability

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Room Type
Number of guests
 
1 queen bed
1 queen bed
Bedroom
1 queen bed
Living room
1 sofa bed
1 queen bed
Bedroom 1
1 king bed
Bedroom 2
1 queen bed
Bedroom 3
1 queen bed
1 twin bed
and
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Alina
United States United States
The atmosphere and table outside of the room were really nice. Private beach is a good addition even though there are a bunch of boats parked there..
Kim
United States United States
The aviance and that it was steps away from the beach.
Lynde
United States United States
Can't get better than being on the beach hearing the waves and the sound of the waterfall into the pool. The staff is amazing the breakfast are good and on time when ordered ahead. Everyone goes out of the way to make everything just as it should...
Darlyn
United States United States
Clean room and pool. The location was short steps away from 5th Avenue but far enough from the hustle and bustle so noise was never an issue. The staff were so nice, welcoming and professional. We wanted for nothing. The airconditioner was strong...
Mark
United States United States
This is always our "go to" hotel when we're in Playa. Location is perfect, and the staff is wonderful. Anything you need, talk to Carlos at the activity desk. He'll bend over backward to make sure you get what you need.
Manuel
United States United States
It was in a great location on Quinta Avenida. Everyone was great it was only an 18min drive to Xplor. ADO station is only a ten minute walk. Loved everything!
Gordon
United States United States
Very friendly staff, if I am every back here I will try my best to book here again.
Valentina
United States United States
We enjoyed the balcony with the sea view and the location (close to the center but away from the noise)
O'connor
United States United States
This is a lovely little gem in Playa Del Carmen. It's got an amazing beach location and there was never any need to fight for a chair. The pool and courtyard are gorgeous. Our room was really spacious and the balcony and hammock were a very...
Arup
United States United States
Great location - very close to the pedestrian 5th ave . Room was clean, and comfortable.

Hotel area info

Amenities of Playa Palms Beach Hotel

Great facilities! Review score, 8.6

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Beachfront
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Air conditioning
  • Private beach area

House rules

Playa Palms Beach Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Playa Palms Beach Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.