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About this property

Offering an on-site restaurant, Hotel Rancho Encantado is located in Bacalar. Free Wi-Fi access is available and the property features a private dock and hot tub. The rustic-style bungalows will provide you with a mini-bar and a coffee maker. The private bathrooms come with a shower. Some units have a lake view. The restaurant at Hotel Rancho Encantado opens from 08:00 until 21:30 hours. At Hotel Rancho Encantado you will also find a garden. Other facilities offered include a tour desk and luggage storage. The property offers free parking. Kayak rentals are free of charge at Hotel Rancho Encantado, and the San Felipe Fort is 1.2 mi away. Guests will be at the Chetumal Airport in a 15-minute drive from this hotel.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.0)

    • Breakfast Info

    • American

    • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
2 full beds
2 full beds
2 sofa beds
1 king bed
1 sofa bed
2 sofa beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Yael
    Israel Israel
    We hardly ever left the hotel, it had everything we needed - a very good restaurant (though quite pricey), beautiful views, great pool, nice outdoor jacuzzi… Rancho Encantado is a great place to stay, and after spending 3.5 weeks in Mexico - the...
  • Andrea
    Mexico Mexico
    The hotel has a lovely dock with hammocks. The staff is super friendly and resourceful.
  • Emilio
    Mexico Mexico
    The place and Location, it's my second visit to Rancho, and I really like the place and hospitality. Love the privacy and comfort.
  • Janet
    Canada Canada
    Everything!!! Seeing monkeys, hearing the lagoon lapping the shore at night, private swim dock and swimming at sunrise, napping in the hammock, very helpful and lovely staff, gorgeous space, the food in the restaurant…could go on and on! Worth...
  • Judith
    United States United States
    we loved the sweet welcome we received when we told them we were on our honeymoon. i anticipated the room to be slightly more private than it was (we were adjacent to the boat rental area and our private dock looked out directly to the 'shared'...
  • Karen-ann
    United States United States
    we stayed in a cabana right in the lake. It was lovely and tranquil
  • Eduardo
    United States United States
    Lake is right there, very quiet, restaurant is good
  • Christopher
    United States United States
    Everything was amazing. The restaurant on-site was perfect. Staff went above and beyond. It was a little bit of a drive from Cancun, but totally worth it. We will be coming back for sure!!
  • Eduardo
    Mexico Mexico
    Excellent place, good food and facilities but a little bit expensive
  • Todd
    United States United States
    Location was just north of town, so close enough to get there but far enough it was very peaceful and quiet. The lounge chairs and hammocks out on the dock were lovely. The hot tub and pool were quite enjoyable, with pool towels provided!

Hotel area info

Restaurants

1 Restaurant On Site
  • Los Hechizos
    • Cuisine
      Mexican • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian

House rules

Hotel Rancho Encantado takes special requests – add in the next step!
Check-in
From 4:00 PM to 10:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 12:00 PM to 12:30 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MXN 3,000 is required on arrival. That's about $163. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

There is a transfer to the airport. Please inform the property in advance if you want to use the service, since reservation is needed.

Credit Card as guarantee.- At the time of check in, all guests without exception, must present a valid credit card. If the guest wishes to pay in cash at the time of arrival or departure, must also present a credit card as a guarantee.

Credit cards will be authorized at the time of check in, for the amount that covers the total stay (or the outstanding balance in case of having paid an advance), plus an amount of $ 2,000.00 MXN as guarantee for unforeseen and additional consumption. This amount will be withheld until check out. At that time, your card will be charged for the exact amount of the consumption incurred during your stay.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of MXN 3,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.