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About this property
Comfortable Accommodations: Hotel Santiago in Puebla offers comfortable rooms with private bathrooms, free WiFi, and modern amenities. Each room includes a TV, hairdryer, and free toiletries. Exceptional Facilities: Guests can relax on the sun terrace or enjoy the outdoor seating area. The hotel provides free WiFi, a lift, 24-hour front desk, housekeeping, and full-day security. Additional services include a tour desk and luggage storage. Prime Location: Located in the city centre, the hotel is a short walk from Biblioteca Palafoxiana and the Puebla Convention Centre. Hermanos Serdán International Airport is 22 km away. Nearby attractions include the Amparo Museum and Ignacio Zaragoza Stadium. Guest Satisfaction: Highly rated for its terrace, convenient location, and attentive staff, Hotel Santiago ensures a pleasant stay for all visitors.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
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Guest reviews
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Guests who stayed here loved
- Alice
Australia“The location, the staff who waited for us even though we arrived after midnight due to a 3h-delay from the bus due to traffic on the outskirts of Mexico DF (probably caused by an accident) Everything else was great, from the shower to the terrasse” - Jesus
Spain“The location was remarkable, and the views from the rooftop was also great. The WiFi was super fast and I managed to organise the rest of my trip with that such a good connection” - Liesa
South Africa“Great position right next to the Zócalo. Lovely little room with fresh soaps every day and cute towels made into swans etc. Excellent value.” 
Tsz
Hong Kong“Good location. Right next to the church. The rooftop sunset view is amazing. The room and bathroom is clean. Good value for the price.”- Aleksandar Australia“Perfect place to stay! Location is right in the centre with great views of the cathedral, nice room, friendly staff, good price”
- Alexandre
Netherlands“Friendly staff, clean room, great location next to the square” - Tudor
Austria“polite staff, clean room, comfortable bed. location: it doesn't get more central than that! the smartTV was a great touch. very decent price for what they offer.” - Georgina
United Kingdom“The location is perfect and only a few steps from the main square, and so perfectly placed for exploring the historic centre. The rooms were clean and comfortable. The friendly reception staff greet you with a smile and make you feel at home.” - Caryn United Kingdom“Great location, just around the corner from the Zocalo. Clean room. Warm, spacious shower.”
- Rangi
New Zealand“Great staff and location next to the plaza. Bed was comfy. Secure parking a couple of blocks away.”
Hotel surroundings
House rules
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Santiago in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
