Hotel Suites Mar Elena

–Great location - show map
+50 photos
Scored 8.4
Rated very good

Staff

9.0

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About this property

Featuring an outdoor pool and free WiFi, Hotel Suites Mar Elena is located in Puerto Vallarta. Soriana market is 328 ft away. A cable TV is provided in each room at Hotel Suites Mar Elena. The private bathrooms also come with free toiletries. At Hotel Suites Mar Elena you will find a 7am to 11pm front desk and a terrace. Other facilities offered at the property include a shared lounge, a tour desk and luggage storage. The hotel is 1.5 mi from Cruise Ship Pier. Lic. Gustavo Diaz Ordaz Airport is 10 minutes' drive away.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 24-hour front desk
  • Breakfast

Property highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Continental

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 queen bed
and
1 futon bed
1 king bed
2 queen beds
2 twin beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Luis
Mexico Mexico
“The wifi was exceptional, much better than other similarly priced hotels I've stayed at. The water pressure in the bathrooms was outstanding. The TV and A/C worked perfectly. The staff was very friendly and helpful. Great location with many...”
Maria
United States United States
“Excellent place to stay!! The employees are so friendly and helpful!!!”
Ben
United States United States
“Affordable price and very helpful staff. The staff at the front desk were very kind, cheerful, and helpful. The room was basic but functional for one night -- we needed to stay somewhere within walking distance to the bus station. WOuld stay here...”
Karen
Mexico Mexico
“Love the location. Room was nice size with balcony. Front staff amazing!”
Rita
Canada Canada
“The room we were originally given was small and did not have a patio. It faced out to a busy road and was very noisy. We asked for a change because I had booked a room with patio and after a few days were moved to a very spacious suite with a...”
Ryan
Canada Canada
“Was very clean, staff was amazing. Jose at check in was amazing”
Irene
Canada Canada
“Location was perfect, Jose reception was very helpful, lots of great restaurants walking distance.Rooftop terrace was perfect”
Nelly
Canada Canada
“Friendly stuff, very cozy garden and rooftop pool area”
Melanie
United States United States
“Good location Taxis across the street. Restaurants and banks nearby”
Bruce
Canada Canada
“Great staff. Very clean rooms. The rooftop area was always clean. Pool was heated and well maintained.”

Hotel area info

Amenities of Hotel Suites Mar Elena

Great facilities! Review score, 8.2

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 24-hour front desk
  • Breakfast

House rules

Hotel Suites Mar Elena takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MXN 1,000 is required on arrival. That's about $53. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 9 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

Please note that upon check-in, the guests will receive a bracelet that they must use their entire stay.

Please note that all rooms are smoke free.

Please take to wash the dishes is not an included service.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of MXN 1,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.