You might be eligible for a Genius discount at Hotel Sur Bacalar. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Comfortable Accommodations: Hotel Sur Bacalar in Bacalar offers family rooms with air-conditioning, private bathrooms, and garden or pool views. Each room includes a TV, wardrobe, and free toiletries. Exceptional Facilities: Guests enjoy a year-round outdoor swimming pool, lush garden, and modern restaurant serving Mediterranean cuisine. Additional amenities include a bar, terrace, and outdoor seating area. Dining Experience: The restaurant offers American and à la carte breakfasts, lunch, and dinner with vegetarian and vegan options. Breakfast is highly praised by guests. Convenient Location: Located 35 km from Chetumal International Airport, the hotel provides free WiFi, private check-in and check-out, and a tour desk. Guests appreciate the convenient location and excellent restaurant.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Free parking
- Free WiFi
- Family rooms
- Restaurant
- Non-smoking rooms
- Room service
- Spa and wellness centre
- Bar
Sign in, save money
Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
|---|---|---|
2 double beds | ||
1 large double bed | ||
2 double beds | ||
1 large double bed | ||
Bedroom 2 large double beds Living room 1 sofa bed | ||
Bedroom 2 extra-large double beds Living room 1 sofa bed | ||
1 single bed and 1 large double bed | ||
Bedroom 1 large double bed Living room 1 sofa bed | ||
1 double bed |
Guest reviews
Categories:
Select topics to read reviews:
Guests who stayed here loved
- Salwa
Netherlands“Location. 5 minutes from the center and the lake. Nice atmosphere. We booked the larger room with kitchen and sitting room, it was situated right next to the hotel instead of around the swimming pool which was a great choice.” 
Jen
United Kingdom“Everything! Amazingly clean, good air con, comfortable beds, nice pool area with good upkeep, free pool towels, free coffee, staff were really helpful (e.g. booking taxis), nice decor, great showers”- Pauline
France“The place is very nicely tucked away in a small street, next to a good restaurant. The pool is lovely and the rooms are very comfy.” - Andrew
New Zealand“Hotel Sur is a well located comfortable hotel. It is attached to a very good restaurant which served an excellent breakfast. There were many restaurants nearby and it is just a short walk to the lagoon The staff at the reception desk were very...” - Angela United Kingdom“Very clean, the rooms were clean and comfortable with air con and a ceiling fan for comfort in the heat. Everything in the rooms that we would need and expect. Nice pool area which we thoroughly enjoyed. Close to the town and shops and...”
- Michael
Germany“The rooms are so big and clean. The pool is super nice and the breakfast was one of the highlights of our trip to Bacalar!” - Kato
Belgium“Breakfast was good and on a nice location. The rooms were amazing! Very comfortable and clean.” 
Stanley Netherlands“I like the hotel Service, the staff is really friendly especially Javier. The room was clean, the swimming pool but just perfect for us 3. This is by beyond the best hotel I have booked. The breakfast was very nice. The employees from the...”- André
Portugal“Very well located. Cute building. Pool is great. Staff is super friendly. The breakfast is great.” - Veronica Germany“-the room was spacious and bright -beds were comfy -free water refill, hot water, tea and coffee in front of the reception -the pool was super clean (it doesn't happen often) -the staff was helpful and kind -free toiletries and towel for the pool...”
Hotel surroundings
Restaurants
- Finisterre
- CuisineMediterranean
- Open forLunch • Dinner • Cocktail hour
- AmbianceModern
- Dietary optionsVegetarian • Vegan
House rules
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Sur Bacalar in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
