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About this property
Located in the heart of Cancun’s hotel area, The Pyramid offers its guests restaurants and an outdoor pool.
The bright and spacious rooms are air conditioned. The amenities available include a flat-screen TV with cable channels, safe and outdoor furniture. The full bathroom includes free toiletries and may either have a bath or shower.
The Pyramid also features tennis courts and a fitness centre as part of its facilities. Night entertainment with a show, nightclub and a shared lounge are also some of the features that guests will find here. The surroundings are good for practicing snorkelling, diving and windsurfing.
La Isla Shopping Village, an elegant shopping mall featuring designer and brand shops, restaurants and bars, is 1.2 km from the resort. Cancun International Airport can be reached in a 30-minute drive.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
Situated in the best rated area in Cancún, this property has an excellent location score of 8.5
Top pick by families with children
Breakfast info
Continental, Full English/Irish
Options with:
Sea view
Terrace
Lake view
Parking available on-site
Activities:
Tennis court
Fitness centre
Games room
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Availability
!
Please select one or more options you want to book
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Limited supply in Cancún for your dates:
16 five-star resorts like this are already unavailable on our site
Guest reviews
Categories:
Staff
7.6
Facilities
7.7
Cleanliness
7.7
Comfort
7.8
Value for money
7.4
Location
8.5
Free WiFi
7.4
Low score for Cancún
Select topics to read reviews:
Property surroundings
Restaurants
15 restaurants on site
Benazuza Techno emotional - Adults Only
Cuisine
Mexican
Open for
Dinner
Ambiance
Romantic
The White Box Gastrobar
Cuisine
Mediterranean
Open for
Lunch
Ambiance
Modern
Careyes Grill and Seafood
Cuisine
Seafood • Grill/BBQ
Open for
Lunch • Dinner
Market Place Food Hall and Bites Gourmet
Cuisine
International • Grill/BBQ
Open for
Breakfast • Brunch • Lunch • Dinner
Ambiance
Family friendly
The Pyramid Beach Club
Cuisine
Seafood
Open for
Lunch
Sian Kaan Beach Club
Cuisine
Seafood
Open for
Lunch
Makitaco Maxican Japanese Fusion
Cuisine
Japanese • Mexican
Open for
Lunch • Dinner
Dos Lunas Italian Restaurant
Cuisine
Italian
Open for
Dinner
Bahia Steak House
Cuisine
Steakhouse • Grill/BBQ
Open for
Dinner
Hacienda Sarape Mexican Restaurant
Cuisine
Mexican
Open for
Lunch • Dinner
Tunkul Food Hall
Cuisine
American • Mexican • Asian
Open for
Breakfast • Brunch • Lunch • Dinner
IL Forno Dos Lunas Pizza and Pasta
Cuisine
Pizza
Open for
Lunch • Dinner
La Placita Fast food
Cuisine
Mexican
Open for
Lunch
Cocoa Grill and Seafood - Adults Only
Cuisine
Cajun/Creole • Sushi
Open for
Lunch
Cocoa Hippie Chic Grill, sushi and wraps
Cuisine
Sushi • Grill/BBQ
House rules
The Pyramid Cancun by Oasis - All Inclusive takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Credit cards issued to people other guest (i.e., parent, spouse, etc.) are not accepted in Mexico. Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, the Grand Oasis Cancún will be the only property that will accept Student / Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student / Youth Traveler are subject to the following conditions: § Upon check-in, passengers will be required to pay a one-time Student / Youth resort fee (charges may vary). Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge. Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them. Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round. Please note the legal drinking age in Mexico is 18. A mandatory environmental fee and a resort fee per room per stay will be charge upon check in.
Upon check-in, guests will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Charges apply for adults between 18-25 years old staying from February to April. Cash Only. Policy is mandatory, per person and not refundable.)
Government Sanitation Fee & Resort Fee: in addition to the reservation rate, once in the property (during the registration) you must cover a charge of $195.00 Mexican pesos per room per night. *Rates are subject to change without prior notice.
2 kids free per room (4-12 years old).
New Exclusive Tour for Our Guests:
Starting September 1st, 2025, enjoy the Jungle Cruise Adventure on Laguna Nichupté:
• 90-minute themed boat ride
• Live music, nature & pozol tasting
• Fun for all ages
• Dock tax: $10 USD per person (payable at Oasis Experiences)
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Pyramid Cancun by Oasis - All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
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