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About this property

Conveniently located in historic downtown Guadalajara just steps from a variety of attractions, dining and shopping, this hotel offers comfortable guestrooms and an on-site restaurant. Hotel Universo features guestrooms and suites with a variety of amenities. Guests will enjoy cable TV, work desks and telephones. The hotel also offers free private parking and wireless internet in public areas. Visitors will appreciate Universo Hotel's on-site restaurant. Galaxia Restaurant serves international cuisine for breakfast, lunch and dinner.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Guadalajara, this hotel has an excellent location score of 9.2

    • Breakfast info

    • Buffet

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
and
1 sofa bed
1 large double bed
2 extra-large double beds
and
1 sofa bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • America
    Mexico Mexico
    The bed was very comfortable and very clean and like a lot the location of the hotel everything close and good service
  • Espinoza
    Mexico Mexico
    I loved the staff very, very attentive to my needs and the breakfast was very good as well. A large variation of foods and drinks.
  • Erick
    Mexico Mexico
    The place was nice, comfortable and clean. The room we stayed in was pretty spacious.
  • Nikitat86
    Mexico Mexico
    Very friendly and professional staff who not only greeted us, but came outside to find us when we couldn't locate the car park. - Secure private car park - air-conditioned rooms - comfortable beds - TV - great location - it's no 5-star hotel but...
  • Martinez
    Mexico Mexico
    *I like that there's attention at the reception 24hrs, Incase of an emergency *Rooms very clean *Necessities are ok *Clean beds *Bathroom is small but ok
  • Valenzuela
    Mexico Mexico
    La ubicación está muy cómodo para estar en el centro conociendo
  • Miguel
    Mexico Mexico
    Me gustó su ubicación está muy bien ubicado cerca de muchos lugares en el centro lo que no me gusta es que parece que el hotel ya es muy viejo las postas del baño no tenía puertas los pisos del baño sucios su aire acondicionado sin control de los...
  • Ramses
    Mexico Mexico
    Muy buena relación calidad precio,excelente ubicación,el personal muy amable
  • Briseno
    Mexico Mexico
    Estuvo excelente, muy confortable, amplio, bonito y excelente ubicación, y a muy buen precio. Me encantó que había aire acondicionado y la ducha...y las camas están súper cómodas.
  • Sanchez
    Mexico Mexico
    No comentaron sobre el restaurante, ni donde se encontraban las habitaciones

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurante #1
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly

House rules

Hotel Universo takes special requests - add in the next step!
Check-in
From 15:00 to 19:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check in after 6;30 pm need to be informed to the hotel otherwise booking will not be honored.

Only for reservations of more than 3 rooms we handle different forms of payment 15 days prior to arrival, the total amount of the reservation must be paid in order to guarantee the reservation. If payment is not received, we will proceed with the respective cancellation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Universo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.