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About this property

Comfortable Accommodations: Zihil Ha Hotel in Playa del Carmen offers spacious rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a balcony or terrace with garden views, a mini-bar, and a TV. Relaxing Facilities: Guests can unwind in the hotel’s garden or on the terrace. The property features a continental breakfast, streaming services, and free toiletries. Additional amenities include a hairdryer and tiled floors. Prime Location: Located in the city center, the hotel is a 4-minute walk from Playa del Carmen Beach and 22 mi from Cozumel International Airport. Nearby attractions include the Church of Guadalupe (1.9 mi) and Xel Ha (30 mi). Guest Favorites: Guests appreciate the convenient location, spacious rooms, and excellent value for money.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.3

Breakfast Info

Continental


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Availability

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Room Type
Number of guests
 
1 full bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

David
United Kingdom United Kingdom
Very clean and specious, good location, good wifi. Great Value.
William
United States United States
Staff is very welcoming and friendly. Very unique decor and very clean. Internet works great, warm shower, and AC works very well. I would diffinatly stay here again and recommend it to anyone else.
Dana
Israel Israel
If you're looking for a quiet place at a great location with amazing value for money, this is the place to stay. Even though there isn't front desk the manager was very available through WhatsApp and was honestly amazing
Christophe
France France
C'est la deuxième fois que j'y reviens et toujours aussi bien ! L'endroit y est calme proche d'un parc, à quelques rues à peine de l'avenue principale avec toutes les boutiques ainsi que les bars et boîte de nuit. C'est aussi tout près de la plage.
Christophe
France France
L'endroit est vraiment bien situé ! Les chambres sont confortables et propre. Clim, frigo et télé même si je ne l'ai pas utilisée.
Patricia
Ecuador Ecuador
La ubicación, la atención, llegue a antes me ayudaron y estuvieron en contacto conmigo antes de llegar muy pendientes
Karina
Argentina Argentina
Ubicación excelente muy cerca de 5 av y de la playa. Y de traslados Limpieza Excelente la atención de Yara y de Maritza
Sensi
Argentina Argentina
La ubicación era excelente, estaba a 2 cuadras de la quinta avenida y 3 de la playa. Quedaba muy cómodo de las dos terminales ado y del ferry para ir a cozumel. Nos atendieron super bien y estuvieron a disposición ante cualquier consulta o duda...
Patricia
Argentina Argentina
Atención excelente y desayuno rico! Buen precio-calidad. Destaco la atención de la Sra Maritza que estuvo siempre al pendiente, desde la entrada hasta la salida, un amor!
Michel
France France
L'accueil, l'écoute,la disponibilité,la localisation

Hotel area info

Amenities of Zihil Ha Hotel

Great facilities! Review score, 8.3

Most popular amenities

  • Free Wifi
  • Non-smoking rooms
  • Terrace
  • Air conditioning
  • Garden
  • Breakfast

House rules

Zihil Ha Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:00 PM
Check-out
From 8:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

This property does not accommodate bachelor(ette) or similar parties.

A damage deposit of $50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.