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Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Situated in Taman Negara, Balai Serama Guesthouse offers tranquil and comfortable accommodation. Surrounded by lush greenery, it features a restaurant and provides free parking space on site. Offering garden views from the terrace, air-conditioned rooms come with tiled flooring, a desk, seating area and tea/coffee making facilities. The attached bathroom includes towels and shower facility. Balai Serama Guesthouse features a common lounge area where guests can relax. Luggage storage, laundry and fax/photocopying services are available and sightseeing activities can be arranged. The property houses a restaurant serving a tasty spread of local dishes. Special diet meals can also be prepared upon request. Breakfast and dinner are provided. Taman Negara Recreational Centre is approximately 4.7 km away.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Top location: Highly rated by recent guests (9.0)

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

  • Free private parking available on-site


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 large double bed
1 large double bed
2 bunk beds
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Lizze
    Belgium Belgium
    Nice view at the river and Great tours you can book. Fresh meals are wonderfull.
  • David
    Germany Germany
    The location and the care invested was amazing. The food and especially the dinners were truly an experience and such a delicious choice. You need to take the Balai serama tour, only offered by them and was an absolute highlight. Great and...
  • Mc
    Malaysia Malaysia
    The host handled my additional requests calmly and attentively, making my family stay very comfortable. The well-maintained garden with its beautiful trees and flowers was impressive, and the food was excellent!!!
  • Lund
    Norway Norway
    The owner is so helpful, booking tours, driving us to the orker gate, catering for us. The outdoor dining area is really beautiful with a view of the river
  • Leanne
    United Kingdom United Kingdom
    We loved our stay at the guesthouse. It is a beautiful location, especially with the garden. Having breakfast and dinner included made it very easy, and the food was lovely. Rooms were clean, spacious and comfortable. Fantastic hosts who...
  • Andrea
    Italy Italy
    Balai serama guesthouse is a small paradise inside the tropical forest. The rooms are comfortable and clean, the place is peaceful and relaxing. If you have doubts on spending a night more or a night less just go for one more, you won't regret...
  • Marta
    Poland Poland
    Best place to stay in Taman Negara. Good price and the owners can give you a shuttle to every location. They also offer trips and bus tickets
  • Katharina
    Austria Austria
    The owners were really nice. We booked a night walk and a day tour via the hotel and everything was organised by them. We were picked up at the hotel both times. Nice garden and next to the river so you can see the jungle on the other side.
  • Laura
    United Kingdom United Kingdom
    We stayed in the chalet which was super spacious, everything was neat and well maintained. The garden is a haven and their cats are so adorable and affectionate, our son loved to pet them. I've seen many praises about the food and couldn't agree...
  • Loic
    Switzerland Switzerland
    The owners were very accommodating and helped us a lot with planning our activities and onwards journey. The dinner was nice - buffet style.

Quality rating

Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Property surroundings

Restaurants

1 restaurant on site
  • Restaurant #1
    • Cuisine
      Asian
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal

House rules

Balai Serama Guesthouse takes special requests - add in the next step!
Check-in
From 14:00 to 22:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cash only
This property only accepts cash payments.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Please inform Balai Serama Guesthouse in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.