You might be eligible for a Genius discount at The Banjaran Hotsprings Retreat. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Experience world-class service at The Banjaran Hotsprings Retreat

Set against limestone hills, The Banjaran provides a peaceful wellness retreat with its geothermal hot springs and a naturally heated swimming pool. A steam cave and ice baths are also available. Free WiFi is available throughout the property. The spacious villas at Banjaran Resort come with a private pool and outdoor hot tub. The spacious living rooms are fitted with a 49-inch TV. Butler services are available. The Banjaran Hotsprings Retreat is a 15-minute drive from Ipoh City. Guests who drive can enjoy free parking. Guests can approach the 24-hour front desk for currency exchange, tour arrangements, ticketing and concierge services. Ayurvedic therapies and traditional Malay healing rituals are available at the eco-friendly spa. It also has a fish foot spa and a well-equipped fitness centre. Dining at Jeff’s Cellar : Reservation is essential 48 hours prior to your dining date.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sunway Hotels & Resorts
Hotel chain/brand

Property highlights

    • Top location: Highly rated by recent guests (9.5)

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Vegetarian, American, Buffet

    • Free private parking available on-site

    • Activities:

    • Fitness centre

    • Spa and wellness centre

    • Hot tub/Jacuzzi


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Kasturi
    Malaysia Malaysia
    Absolutely beautiful. Built into nature but taken care of very well. Hot spring was fantastic. Place is great for couples and also a girls trip. Breakfast buffet was spot on. Min 3d2n needed to fully explore and enjoy. Our 3d2n stay wasn’t enough...
  • Wan
    Malaysia Malaysia
    We got an opportunity to bid for an upgrade room (lake to water villa). The water villa is superb. Really enjoy the geothermal pool in the room. All the facilities are clean and well maintained. Enjoy the privacy
  • Ivanov
    Georgia Georgia
    Overall the place is super nice especially if you like nature. It's a bit far from KL and Ipoh is more of a place to stay if you want to have a quite time. Nature is very nice there and the staff very helpful, place is clean and really nice to chill.
  • Norasyikin
    Malaysia Malaysia
    Everyone and Everything that was around including other guests!
  • Keith
    Malaysia Malaysia
    Very relaxing resort. The highlight is the restaurant - Jeff's Cellar!
  • Sergio
    United Arab Emirates United Arab Emirates
    Exceptional concept, where rainforest chic meets thermal water wellness. Very aesthetic lay out, where the leading features are the lovingly landscaped rainforest and the geothermal lake and caves. For those interested in tropical gardening, you...
  • Shal
    United Kingdom United Kingdom
    My second stay at Banjaran. Stunning surroundings. Wonderful hospitality and welcoming staff. Clean and luxurious accommodation. Wonderful relaxation options. Delicious and varied breakfast - one of the best we have had in any hotel. Close...
  • Gokilavani
    Malaysia Malaysia
    We went there for our baby moon. Very thoughtful arrangements were made including a pregnancy pillow and added amenities. The in villa thermal pool was the highlight of our stay. A lot of activities to be done at the resort. Loved the meditation...
  • Elena
    Italy Italy
    Beautiful surroundings, lush gardens, super friendly staff and great quality food. Also, an incredibly comfortable bed and bedding!
  • Saqib
    United Kingdom United Kingdom
    Food was outstanding, very interesting play on traditional foods, exciting variations, presentation excellent. Great value for money. Our lakeside lodge had an amazing plunge pool that we were and all the time and a wonderful separate hot tub...

Property surroundings

Restaurants

2 restaurants on site
  • Pomelo
    • Cuisine
      Malaysian • International
    • Open for
      Breakfast • Brunch • Dinner • High tea
    • Ambiance
      Modern • Romantic
    • Dietary options
      Halal
  • Jeff's Cellar -Reservation is essential 48 hours prior to your dining date.
    • Cuisine
      International
    • Open for
      Dinner
    • Ambiance
      Romantic

House rules

The Banjaran Hotsprings Retreat takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print

Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the credit card used for the booking should correspond to the guest staying at the property.

Please note that hotel may contact the cardholder for verification purposes.

Please note that the credit card used for the booking should correspond to the guest staying at the property. Please note that hotel may contact the cardholder for verification purposes.

At check-in, guests must provide a record of full COVID-19 vaccination COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.