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About this property

Comfortable Accommodations: The Journey hotel in Penang offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a work desk, TV, and free toiletries. Convenient Facilities: Guests benefit from a lift, concierge service, full-day security, and free on-site private parking. Additional amenities include a kitchen, city views, and soundproofing. Prime Location: Located 15 km from Penang International Airport, the hotel is near Northam Beach (12-minute walk), Rainbow Skywalk at Komtar (1 km), and Penang Times Square (1 km). Guests appreciate the room cleanliness, convenient location, and attentive staff.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in George Town, this hotel has an excellent location score of 9.0

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 large double bed
1 single bed
and
1 large double bed
2 single beds
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 single bed
and
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 large double beds
1 single bed
and
1 double bed
2 double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Ganesh
    Malaysia Malaysia
    Strategic location. Clean and spacious room. Friendly and attentive staff.
  • Ahmad
    Malaysia Malaysia
    I had a wonderful stay at Hotel Journey in George Town. The location is excellent, right in the heart of the city, making it easy to explore Penang’s heritage sites, street art, and local food. The hotel is cozy, clean, and welcoming, with a...
  • Huang
    Singapore Singapore
    Super friendly and efficient staff. Water dispenser available and carpark is gated with security and very conveniently located right beside the lift lobby.
  • Robin
    United Kingdom United Kingdom
    All good as a tidy and well located establishment with helpful staff. Left luggage facility particularly useful.
  • Robert
    Malta Malta
    The room was nice and clean but not too big. The location is just outside the city centre making it a good place to sightsee.
  • Maelanny
    Indonesia Indonesia
    Exceptional location, walking distance to the main attractions and famous restaurants in downtown Penang. The room and amenities are beyond our expectations.
  • Diogo
    Portugal Portugal
    The front desk was great from start to finish, they even allowed us to have a late check-out! The room was very clean, and the bathroom was clean too and had hot water with good pressure for the entirety of our stay. It was close to all the action...
  • Marshita
    Malaysia Malaysia
    Room was spacious n clean All the necessities are in place.
  • Stanley
    Malaysia Malaysia
    The location is great and the staffs are really friendly and welcoming. The rooms were clean and feels like home
  • Ursula
    United Kingdom United Kingdom
    Reception staff were very friendly and accommodating. Bed was comfortable with nice sheets. AC worked very well. Location is very convenient. Great value for money.

Hotel surroundings

House rules

The Journey hotel takes special requests - add in the next step!
Check-in
From 15:30 to 22:30
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about US$47. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment on behalf of the hotel for this stay, but make sure you have cash for any extras once you get there.

The fine print

Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Please inform The Journey hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.