Company information
Welcome to Natol HOMESTAYS in Malaysia. To ensure a pleasant stay for all our guests, please adhere to the following house rules:
Check-In Time: Our standard check-in time with customer service is until 9:30 PM. If you require a late check-in after this time, please inform us in advance and make arrangements before 10:00 PM.
Security Deposit: A refundable security deposit is required upon check-in: MYR 100 per room or MYR 200 for the entire home. Please contact us for bank details. Refunds will be processed within 1-3 working days after check-out and upon completion of cleaning.
Identification and Tourism Tax: A copy of your identity card or passport is required before check-in for registration purposes. Foreign guests entering with a social visit pass are subject to a Malaysian tourism tax of MYR 10.00 per person per night.
Cleaning Fee: An additional cleaning fee applies, as specified in the template sent to you prior to check-in. This fee is payable directly at the property and varies according to the size of the property. Please contact us for further details.
Late Check-Out: Late check-out incurs an additional charge of MYR 60.00 per hour.
Lost Access Card: A replacement fee of MYR 200.00 will be charged for any lost access card.
Personal Belongings: Upon check-out, please ensure no valuable belongings are left behind in the property.
Vehicle Parking: Vehicles are parked at your own risk.
No Smoking: Smoking is strictly prohibited within the property. A penalty of MYR 500.00 will be imposed for violations.
Prohibited Foods: Foods or fruits with pungent smells or strong coloring, such as durian or mangosteen, are not allowed in the unit.
Adherence to Rules: Please comply with all rules and regulations of the hotel/homestay.
Prohibited Activities: Damaging property, removing items, or engaging in illegal activities is strictly prohibited. Any such actions will result in forfeiture of the security deposit.
For any inquiries, please do not hesitate to contact us.
Property information
Now you don't have to fly to said destinations but to indulge in a typical and contemporary holiday rental or locally known as Homestay. We have 11 property located at Kuching,Sarawak and help for young people to rental with us for their accommodation for their stay with us .For long term we try our best to give the special rates to you . We also held 12 properties at Johor Bahru .Not just for Room To rent,but the place for you to chose to stay in short term especially for holidays.1)Customers to register at our website for security purposes and deposit is to be transferred before check in.
2)Our latest check in time with Customer service help is 9.30pm. If you need late check in, please liaise with us to settle all paperwork before 9.30pm. After 9.30pm without inform, we have the right to ignore message
3) Ensure no valuable belonging in car. (Park at OWN RISK.)
4) Smoking is NOT ALLOWED in our units. A penalty of RM 500 or security deposit will be deduct or both will be imposed if found smoking. (cigarette butts or smoking smell in the unit updated by the Housekeeping, is considered guest smoked in the unit)
5) Penalty for loss of access card - RM 200 or no security deposit refund
6) Food / fruits with pungent smell or strong colouring (such as Durian / mangosteen) are not allowed in the unit.
7) Adhere to rules and regulation of the Hotel and facilities.
8) Any damage or loss of items belonging to the house will be charged accordingly.
9)Refundable Security Deposit RM200.00 for property require before check in .Refund 1-3 workings day after check out n done cleaning.And your identity card/passport is required before check in.RM10.00 Per night for the tourism tax if you are foreigner.
10)Any inquiries please directly contact us after booking / before booking.
Neighbourhood information
NATOL HOMESTAY in PLATINO located in the vibrant city of Johor Bahru Malaysia. Situated right next to the bustling Paradigm Mall you'll have the best of shopping dining and entertainment right at your doorstep.
At NATOL HOMESTAY we believe in providing our guests with an unforgettable experience. Immerse yourself in the vibrant culture of Malaysia as you step outside and find Kipmart a market offering a wide variety of fresh seafood and daily necessities. Indulge in the best flavors of Malaysia right around the corner!
But that's not all. Our strategically located apartment puts you in the center of all the action. Explore the numerous tourist attractions that Johor Bahru has to offer including beautiful landmarks cultural hotspots and stunning natural landscapes.
And for those planning to take a quick trip to Singapore you're in luck! Natol Homestay is just a short 20-minute drive away from the CIQ (Customs Immigration and Quarantine) checkpoint making your travel to Singapore a breeze.
Languages spoken
English,Malay,Chinese