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Get the celebrity treatment with world-class service at The RuMa Hotel and Residences
Nestled in the very heart of Kuala Lumpur's Golden Triangle and just steps away from the Petronas Twin Towers and KLCC, The RuMa means home in its literal sense. A serene sanctuary amidst the downtown hustle and bustle, it is a hotel that captures all the intimacy of a home run by an accomplished host. A stay will inspire you to uncover the city's origins and local heritage in a contemporary setting that exudes the soothing qualities of a true urban sanctuary.
The RuMa's luxuriously appointed guest rooms and suites, many with breathtaking views across the city's famed skyline, not only pay tribute to its locale, they also embrace a new form of guest experience, unlike any in the region today. Once you arrive at The RuMa you enter a world that revolves around you.
The RuMa Hotel covers all of your dining needs. ATAS, a specialty European bistro where every bite reflects passion, creativity, and skill. At the heart of ATAS lies a commitment to sustainable practices, combined with European cooking techniques to redefine the boundaries of taste and tradition, while SEVEN Lobby Bar offers a selection of expertly curated and crafted classic cocktails and distillates from around the world plus snacks, The LIBRARI is designed as the all-day venue for afternoon tea, snacks, and light meals with international flavours, and SANTAI Pool Bar and Lounge offers cocktails, snacks and refreshments with local flavours throughout the day.
The RuMas 6th floor represents an entirely new take on wellness. Immediately connected to the hotel's gorgeous 25-meter outdoor pool and sundeck, cantilevered from the building and overlooking KL's landmarks, as well as to SANTAI, a dynamic and versatile pool bar & lounge, UR SPA is about intelligent, genderless and result-driven treatments that work around our guests' schedule and combine Modern Science with Ancient Healing. Part of UR SPA are a state of-the-art Gym and a barber shop, operated by internationally famed barber and perfumery Truefitt & Hill, London.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
Situated in the real heart of Kuala Lumpur, this hotel has an excellent location score of 9.6
Top pick by families with children
Breakfast info
Continental, Asian, Buffet
Rooms with:
Quiet street view
City view
Private parking at the hotel
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Availability
Prices converted to USD
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Sustainability
This property has 1 third-party sustainability certification.
GSTC Criteria
Certified by: Vireo Srl
Guest reviews
Categories:
Staff
9.5
Facilities
9.5
Cleanliness
9.6
Comfort
9.6
Value for money
9.1
Location
9.6
Free WiFi
9.3
High score for Kuala Lumpur
Select topics to read reviews:
Guests who stayed here loved
Seraphina
United Kingdom
“It was near many malls, easy to GrabTaxi around the city. The staff was very courteous and we received good service whilst we were there. I need to contact reception a few times to ask and get help which they provided. I enjoyed the breakfast...”
S
Soraya
Portugal
“The convenient location, the great room, the staff.”
J
Jenni
Australia
“The pool area was fabulous, the room clean and spacious, breakfast delicious”
Damon
Australia
“The hotel and room decor is outstanding. The room is spacious and well appointed with luxury finishes. The staff were helpful and generous. The complementary minibar was well stocked with a selection of non-alcoholic beverages, bottled water and...”
M
Munib
United Kingdom
“Very friendly and helpful staff, it was a relaxing environment, highly recommend to everyone who wishes to visit Kuala Lumpur to consider this very comforting experience at the Ruma Hotel and the breakfast choice was truly amazing .
Incredible staff.”
H
Hassan
United Kingdom
“Everything, great service, great breakfast and amazing location”
A
Adolf
Australia
“Buffet breakfast had a huge variety of tasty food
Location is perfect - short walking distance to a few malls and the Petronas Towers
Very friendly staff”
J
John
United Kingdom
“Comfortable room with all amenities. Excellent breakfast and great staff. Centrally located.”
Dieye
France
“I really enjoyed my stay at The RuMa! I loved the décor and the little birthday surprise they prepared for me—it was such a nice touch. The extra bed for the baby was perfect, breakfast was excellent, and the pool was large and beautiful....”
Wai
Malaysia
“The staff is friendly and efficient. I had a great check in experience and feels welcome”
Hotel surroundings
Restaurants
4 restaurants on site
ATAS
Cuisine
European
Open for
Breakfast • Lunch • Dinner
Ambiance
Family friendly • Traditional • Modern • Romantic
Dietary options
Vegetarian
SANTAI Pool Bar and Lounge
Cuisine
Local
Open for
Brunch • Lunch • Dinner • Cocktail hour
Ambiance
Family friendly • Traditional • Modern • Romantic
Dietary options
Vegetarian
SEVEN Lobby Bar
Cuisine
International
Open for
Cocktail hour
Ambiance
Family friendly • Traditional • Modern • Romantic
The LIBRARI
Cuisine
International
Open for
Brunch • Lunch • Dinner • High tea
Ambiance
Family friendly • Traditional • Modern • Romantic
House rules
The RuMa Hotel and Residences takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 1 year
Extra bed upon request
MYR 200 per child, per night
Cot upon request
Free
2+ years
Extra bed upon request
MYR 200 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The RuMa Hotel and Residences in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
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GSTC CriteriaCertified by: Vireo Srl
United Kingdom“It was near many malls, easy to GrabTaxi around the city. The staff was very courteous and we received good service whilst we were there. I need to contact reception a few times to ask and get help which they provided. I enjoyed the breakfast...”
Portugal“The convenient location, the great room, the staff.”
Australia“The pool area was fabulous, the room clean and spacious, breakfast delicious”
France“I really enjoyed my stay at The RuMa! I loved the décor and the little birthday surprise they prepared for me—it was such a nice touch. The extra bed for the baby was perfect, breakfast was excellent, and the pool was large and beautiful....”
Malaysia“The staff is friendly and efficient. I had a great check in experience and feels welcome”
