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Get the celebrity treatment with world-class service at The Grand by SkyCity
The Grand by SkyCity offers contemporary 5-star rooms and suites with views of Auckland Harbour and the city skyline. Guests enjoy award-winning restaurants, a bar, a fitness centre and a luxurious day spa. Guests enjoy free WiFi in the rooms.
The SkyCity entertainment complex, featuring a 24-hour casino, Auckland’s iconic Sky Tower, plus more than 20 restaurants, cafes and bars, is right on the doorstep of the hotel The property is situated in Auckland CBD (Central Business District).
The fully equipped fitness centre offers a 25 metre heated lap pool, a sauna and a spa pool. East Day Spa offers a full range of facial and body treatments. Valet parking is available at an extra cost.
Each room at The Grand by SkyCity includes a modern bathroom with bathrobes, slippers and a shower. There is a flat-screen TV with in-house movies in every room.
Some Chinese speaking staff are available. Chinese breakfast options can be arranged in advance, and green tea is available in the room. Chinese TV channels are on offer for an additional charge, and Union Pay is accepted at this property.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
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Guest reviews
Categories:
Staff
9.2
Facilities
9.1
Cleanliness
9.3
Comfort
9.4
Value for money
8.6
Location
9.5
Free WiFi
8.4
Select topics to read reviews:
Guests who stayed here loved
N
Nadia
Australia
“Ease of check -in . Great amenities. Lovely restaurants.”
Stevens
New Zealand
“We have been 4 or 5 times. Location is the best for us. The facilities are great when not to busy. Staff are wonderful. Our rooms have always been nice.”
Vermillion
Ireland
“The room was great, fairly quiet, and exactly what I was looking for, it was an anniversary trip. We ordered food for the room when we arrived and it was there as we hoped it would be. That really helped set the tone for our time in Auckland. We...”
K
Kayla
Australia
“Location was awesome, the staff are so kind and helpful at all times of the day!
Food was amazing, the Depot is an awesome restaurant that is two doors away!
There are awesome statues around the wetta workshop, I feel like every day I stayed here...”
C
Casey
New Zealand
“Loved the property! Pool/sauna was amazing! The rooms are beautiful and the view is great! Great location too.”
H
Haylee
New Zealand
“It was soooo beautiful and in the best location.
We ate at Fortuna buffet restaurant, we didn’t Evan have to leave the hotel to go for dinner as it was a short walk through a glass tunnel while seeing the sky tower.”
M
Matthew
Australia
“Takes the stress out of checking in with valet and very accommodating as soon as you get out of the car”
Thorbjørn
Norway
“We were there on our honeymoon. And they really did extra so we were comfortable. Excellent all over”
Caitlin
Australia
“The bellhops were so helpful and very needed with the amount of baggage that we had. They were also kind to store our baggage for the day when we had a evening flight out. Made us feel super welcome.”
Wade
Australia
“Hotel rooms and amenities were fantastic
Staff very helpfull”
Hotel surroundings
Restaurants
1 restaurant on site
Metita
Open for
Lunch • Dinner
Ambiance
Modern
House rules
The Grand by SkyCity takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of NZD 200 is required on arrival. That's about US$114. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
NZD 60 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
NZD 60 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note that The Grand by SkyCity requires a NZD $100 deposit per night booked payable by credit card pre-authorisation or cash deposit upon check in to cover any incidental charges.
You must show a valid photo ID and credit card upon check-in.
Please note that there is a 1.8% charge when you pay with a contactless and/or credit card.
Please note that the private parking is valet parking and is offered at an extra cost.
Public parking is also available for an extra cost. It is self parking and only allows 1 entry and 1 exit.
Please note that when booking more than 9 rooms, different policies and additional supplements may apply.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Grand by SkyCity in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of NZD 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
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