Hotel El Refugio

–Great location - show map
+34 photos
Scored 8.6
Rated fabulous

Great location!

8.9

Cheapest option at this property for 2 adults, 1 child

1 × Double Room with Two Double Beds
Price for:
Max adults: 2 <br> Max children: 1
Beds: 2 double beds
Free stay for your child
Non-refundable
Pay the property before arrival
Breakfast included
We have 6 left
US$109 per night
Original price
US$398.85
Last-minute Deal
- US$39.88
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$358.97
US$109 is the average price per night. This excludes taxes and charges.
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!

You might be eligible for a Genius discount at Hotel El Refugio. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Tucked away in the impressive Colca Valley, this rustic-style inn features thermal baths, one of them being covered, the others being opened, all of them, nestled in a majestic landscape with a view of the Colca river and dominants mountains. Rooms are styled with rustic walls in delicate pale olive shades, all of them having a view of the valley and the river. Each room has a small balcony or terrace where you can admire a splendid view. All rooms have modern private bathrooms. A full American breakfast is served in the Restaurant; this one features panoramic windows with views of the valley and serves local specialties. There is also a small central iron-cast fireplace. El Refugio is ideally located 500 metres from Chivay’s bus station.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Perfect for a 3-night stay!

    • Top location: Highly rated by recent guests (8.9)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Top pick by families with children

    • Breakfast info

    • American, Buffet

    • Rooms with:

    • Mountain view

    • River view

    • Landmark view

    • Free private parking available at the hotel

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Availability

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Please select one or more options you want to book

All available rooms

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Recommended for 2 adults, 1 child

1 × Double Room with Two Double Beds
Price for:
Max adults: 2 <br> Max children: 1
Beds: 2 double beds
Free stay for your child
Non-refundable
Pay the property before arrival
Breakfast included
We have 6 left
US$109 per night
Original price
US$398.85
Last-minute Deal
- US$39.88
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$358.97
US$109 is the average price per night. This excludes taxes and charges.
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!
Start of dialog content
Something went wrong. Please try again later.
End of dialog content

Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

How many rooms will you need for your stay? Please select here.

Select rooms
Double Room with Two Double Beds
Recommended for 2 adults, 1 child
We have 6 left
  • 2 double beds
269 feet²
Balcony
Mountain view
Landmark view
River view
Ensuite bathroom
Terrace
  • Free toiletries
  • Bathrobe
  • Toilet
  • Bath or shower
  • Hardwood or parquet floors
  • Socket near the bed
  • Heating
  • Hairdryer
  • Wake-up service
  • Wardrobe or closet
  • Upper floors accessible by stairs only
  • Toilet paper
Max adults: 2 <br> Max children: 1
US$109 per night
Original price
US$398.85
Last-minute Deal
- US$39.88
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$358.97
US$109 is the average price per night. This excludes taxes and charges.
10% off
10% off
You’re getting a reduced rate because this property is offering a Last-minute Deal.
Included: 10 % Service charge
  • Superb breakfast included
  • Non-refundable
  • Pay the property before arrival
  • discount may be available
  • Free stay for your child
Max adults: 2 <br> Max children: 1
US$121 per night
Original price
US$443.17
Last-minute Deal
- US$44.32
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$398.85
US$121 is the average price per night. This excludes taxes and charges.
10% off
10% off
You’re getting a reduced rate because this property is offering a Last-minute Deal.
Included: 10 % Service charge
  • Superb breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
  • Free stay for your child
Triple Room
We have 2 left
  • 1 single bed and
  • 2 double beds
323 feet²
Mountain view
Landmark view
River view
Ensuite bathroom
Max adults: 3
US$156 per night
Original price
US$572.96
Last-minute Deal
- US$57.30
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$515.66
US$156 is the average price per night. This excludes taxes and charges.
10% off
10% off
You’re getting a reduced rate because this property is offering a Last-minute Deal.
Included: 10 % Service charge
  • Superb breakfast included
  • Non-refundable
  • Pay the property before arrival
  • discount may be available
Max adults: 3
US$174 per night
Original price
US$636.63
Last-minute Deal
- US$63.66
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$572.97
US$174 is the average price per night. This excludes taxes and charges.
10% off
10% off
You’re getting a reduced rate because this property is offering a Last-minute Deal.
Included: 10 % Service charge
  • Superb breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
  • You won't be charged yet

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Andrea
    United Kingdom United Kingdom
    “Male concierge greeting us was lovely. And very informative. The sound of the river flowing around the property was amazing. The free use of the hot springs whilst being able to gaze out at the mountains. Lovely place.”
  • Andrea
    United Kingdom United Kingdom
    “Wonderful place in the wild. Really enjoyed the hot springs, even though they were not super hot. The dinner we had at the restaurant was very good! Staff was kind and welcoming”
  • Sue
    Australia Australia
    “The property is like a hidden oasis. Right by a river, it’s peaceful and relaxing. The hot pools are lovely and the room was comfortable and quiet. The staff are warm and helpful - a big shout out to Abad on reception and Entulio in the...”
  • Sofia
    United Kingdom United Kingdom
    “Location is stunning. It is by the river, nice and quiet. Beautiful views. Room was big and comfortable. The beds were great. The dinner at the hotel's restaurant and the service was really nice. The thermal water pool was great.”
  • Dave
    New Zealand New Zealand
    “Beautiful setting and well appointed facilities. Good breakfast and amazing dinner menu. thermal pools were nice but not hot, just warm.”
  • Eugene
    Australia Australia
    “Amazing setting and hot pools really nice. river is beautiful.”
  • Kevin
    United Kingdom United Kingdom
    “Wow a fabulous hotel in an exceptional location. We booked a suite which had 2 levels which could sleep 4 people. The roof top terrace overlooking the river was amazing and great for star gazing. The jacuzzi bath was huge with amazing views. The...”
  • Stijn
    Colombia Colombia
    “The location is really beautiful. Just a few minutes with the car from Chivay. The hotel is a good place to relax. We loved the hot springs and pools. We also enjoyed the food and the staff was really friendly.”
  • Feng
    Belgium Belgium
    “This place is AMAZING. It was cold in the night during our stay and the lady from reception prepared hot water bottles for each of us. The hot spring water in the pools was so soothing with the mountain view right in front that kills the...”
  • Brad
    Australia Australia
    “The location is amazing, inside the canyon, right in front of the river. The staff are very friendly and helpful, the restaurant is excellent with reasonable prices. The thermal pools are great, it wasn't so busy so my kids and I were able to...”

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurante #1
    • Cuisine
      Local • International
    • Open for
      Breakfast • Lunch • Dinner

House rules

Hotel El Refugio takes special requests - add in the next step!
Check-in
From 13:00 to 20:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 05:30 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
US$8 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print

Need-to-know information for guests at this property

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 10%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption

Foreign business travellers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

If foreign guests share a room with Peruvian guests, then the extra tax (IVA) must be paid.

Children up to 7 years old can stay for free with their parents as long as they use existing bedding, no extra bed or breakfast included. Children from 8 to 12 years old can stay with their parents using the existing beds and paying the child rate, which does not include an additional bed, if it includes breakfast. Children 13 years and older are considered adults.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel El Refugio in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.