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About this property

This luxurious 5-star hotel located just 100 metres from Kraków’s beautiful Main Market Square. It features elegant rooms with period furnishings, full HD LED TVs, air conditioning and free wireless internet. The hotel houses Grand Signature Restaurant which specialises in traditional Polish and European cuisine. Guests can enjoy original freshly baked cakes with aromatic coffee in the Grand Café All rooms at the Grand feature classical design. Each comes with a fully equipped bathroom with a bathtub and a safety deposit box. Free bottle of mineral water and a sweet welcome treat are offered. Grand Hotel has been awarded by the Michelin Red Guide as one of the best three hotels in Kraków. Front desk staff is available 24 hours a day and can arrange shuttle or dry cleaning services. Kazimierz, the famous Jewish district, is a 15-minute walk away.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Kraków, this hotel has an excellent location score of 9.8

Breakfast info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Kosher, American, Buffet, Breakfast to go

  • Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
2 single beds
or
1 large double bed
Bedroom
1 large double bed
Living room
1 sofa bed
1 large double bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Steve
    United Kingdom United Kingdom
    Excellent location close to main square. Very helpful staff. Good breakfast options. Very large bedroom with separate lounge area.
  • Ralph
    United Kingdom United Kingdom
    A quiet charming hotel just off the main square. Very convenient locating for all parts of the city centre. Staff very friendly and helpful. Most, if not all staff spoke excellent English, so my poor Polish was not an issue.
  • Carole
    United Kingdom United Kingdom
    Lovely old school property with friendly and helpful staff.
  • Ian
    United Kingdom United Kingdom
    Location and staff were very knowable and helpful.
  • Andy
    United Kingdom United Kingdom
    Central location, very clean, large rooms, friendly staff and would definitely recommend to others.
  • Tomcat22
    Slovakia Slovakia
    Great location, nice and very attentive staff, in most places nicely restored premises. I also appreciate getting a larger room than originallly booked. The breakfast was excellent with an extraordinary assortment.
  • Sylvia
    United Kingdom United Kingdom
    Beautiful hotel in a super location . Professional friendly staff
  • C&erose
    United Kingdom United Kingdom
    The location is brilliant- walking distance from the train station, and a short stroll into the market square. Plenty of cafes and restaurants nearby. Quiet location and lovely staff.
  • Michel
    Netherlands Netherlands
    The location and the interior of the hotel are stunning , detailed and perfectly in shape. It’s like you’re staying in the palace back in time. Breakfast very detailed and in a nice location. Room service very personal and attentive. All personal...
  • Pater
    Canada Canada
    The staff went above and beyond to help me. I travel a great deal and have never been treated better than by everyone at this hotel. If I ever travel to Krakow again, this is where I will stay.

Hotel surroundings

Restaurants

1 restaurant on site
  • Grand Signature Resto & Cafe
    • Cuisine
      Polish • International
    • Open for
      Dinner • High tea • Cocktail hour
    • Ambiance
      Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Grand Hotel takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
5+ years
Extra bed upon request
200 zł per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grand Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.