About this property

Within just a 5-minute walk from the Wawel Royal Castle, the Novotel Kraków Centrum features an indoor swimming pool and sauna. Its spacious rooms have free internet and tea/coffee facilities. Novo Square Lounge Bar serves a variety of Polish and international food. Room service is available 24 hours a day offering à la carte dishes and snacks. All rooms at the Novotel are air-conditioned and comfortably furnished. Each comes with a seating area and a safe. Some have a view of the Vistula River. All rooms are smoke-free. Front desk staff is available 24 hours a day and can arrange laundry and ironing services. Guests can relax in a fully equipped fitness centre or try a selection of massage and other body treatments. Novotel Kraków Centrum is situated only a 10-minute walk of the Main Market Square and many restaurants and shopping opportunities. Private parking is available.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

  • Situated in the best rated area in Kraków, this hotel has an excellent location score of 9.3

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, Buffet

  • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 sofa bed
and
1 large double bed
2 large double beds
1 large double bed
1 sofa bed
and
1 large double bed
1 large double bed
1 sofa bed
and
1 large double bed
1 large double bed
1 large double bed
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Sustainability

This property has 2 third-party sustainability certifications.
  • BREEAM
    BREEAM
  • Green Key (FEE)
    Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Lissa
    United Kingdom United Kingdom
    Very simple check in process, with the ability to add car parking very simple. The room was beyond my expectations, lovely view of the river along with lots of space and a well appointed bathroom with shower
  • Mareks
    Latvia Latvia
    There is a pool in which one can actually swim, and next to it is hot-bubble-tube. The hotel is not exactly next to the old town, but it is next to the river and very close to the castle, which is some slow 10 minute walk away from the old town.
  • Mary
    Cyprus Cyprus
    Good selection of everything did have second round delicious to try it all waffles would have been nice with bacon the fruit selection was good
  • Sue
    United Kingdom United Kingdom
    Lovely room and bathroom. Enjoyed the swimming pool. Ate two dinners in the hotel restaurant, both delicious.
  • Andrew
    United Kingdom United Kingdom
    Breakfast had a good selection of cooked food, cereals, pastry, fruit, cheese, cold cuts, etc; it was pretty comprehensive. There was butter but no margarine, which is one thing that we could have used that wasn't available.
  • John
    United Kingdom United Kingdom
    Clean. Really nice decor throughout the hotel. The staff were really nice and helpful. Beds were nice big and comfortable.
  • Stephen
    Portugal Portugal
    Early opening hours of the pool, breakfast, play area for the kids and the location of the hotel. Also room maintenance every day
  • Dale
    United Kingdom United Kingdom
    Hotel Krakow Centrum was impeccably clean, had fantastic food, the staff were friendly supremely professional and went out of their way to be helpful. It felt like a very well managed hotel. A very modern design but the whole stay felt like a...
  • Malvina
    Cyprus Cyprus
    it will sound funny but what i liked the most was sitting outside having my coffee and watching the view
  • Sarah
    United Kingdom United Kingdom
    The room was prefect for myself and my teenage son. The restaurant was excellent for the vegetarians in our party as well as the carnivores. The location was easy walk to public transport and my son and his friend throughly enjoyed the pool and...

Hotel surroundings

Restaurants

1 restaurant on site
  • Novo2
    • Cuisine
      Mediterranean • Polish • Steakhouse • International
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Novotel Kraków Centrum takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroCash

The fine print

Need-to-know information for guests at this property

Payments are made in local currency (PLN).

Please note that in our hotel there is the possibility of paying by tourist voucher is only for reservations with payment at the hotel on arrival; the pre-payment offer cannot be paid with a tourist voucher. Payment is due at check-in or during your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.