About this property

Comfortable Accommodations: Mercure Krakow Stare Miasto in Kraków offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, minibar, and free WiFi. Dining Experience: The hotel features a restaurant serving international cuisine with vegetarian and gluten-free options. Guests can enjoy breakfast buffet, à la carte, or in-room dining. The bar provides a relaxing atmosphere for evening drinks. Facilities and Services: The property offers a fitness centre, lounge, and 24-hour front desk. Additional services include a tour desk, concierge, and bicycle parking. John Paul II International Kraków–Balice Airport is 16 km away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

  • Situated in the real heart of Kraków, this hotel has an excellent location score of 9.6

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Vegetarian, Vegan, Gluten-free, Buffet

  • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 single bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Key (FEE)
    Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Jill
    Australia Australia
    A beautiful hotel, lovely entrance and bar/restaurant area. Room was smaller than expected but was comfortable and had all that we needed. Such a good location too
  • Melissa
    United Kingdom United Kingdom
    What a fantastic hotel. Really really great service, location and facilities. I was lucky enough to even have my room upgraded for free which was a very pleasant surprise. It's the perfect location for a solo traveller, especially if you don't...
  • Robert
    Canada Canada
    Location close to old town and train Breakfast was quite ordinary
  • Valerie
    United Kingdom United Kingdom
    The location was perfect as it was just across the street from the train station which was perfect as we had to catch an early train. The staff were extremely helpful if asked a question. The room was great, clean and comfortable.
  • Inna
    United Arab Emirates United Arab Emirates
    Fantastic time at this lovely place. Great location if you need perfect access to the train station, welcoming and attentive personnel, lovely room with noise cancellation windows, very good breakfast with many options to choose from (personally...
  • Steve
    Australia Australia
    Location to main railway station, tramway right out front, taxis right out front, very friendly and helpful staff. Breakfast included but on both days we had early starts before breakfast opened. Hotel provided substantial breakfast/lunch box for...
  • Ksusha_ua
    Ukraine Ukraine
    Absolutely amazing place! Definitely will be my preferred choice for the future. Big room, nice design, comfy beds and even welcome and good-bye treats :)
  • Donna
    United Kingdom United Kingdom
    Very comfortable, clean and staff were amazing. Good breakfast and facilities.
  • Ron
    Israel Israel
    Central , very friendly stuff, the atmosphere is warm , the only thing that need to to be change is the pillows
  • Miah
    United Kingdom United Kingdom
    Friendly staff. Great location. Nice touches like chocolates on arrival and a beigel on departure.

Hotel surroundings

Restaurants

1 restaurant on site
  • WINESTONE
    • Cuisine
      International
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free

House rules

Mercure Krakow Stare Miasto takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaDiners ClubMaestroCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.