Sustainability certification

Mercure Jelenia Góra

–Great location - show map
+202 photos
Scored 8.3
Rated very good

Staff

9.1
  • City view
  • Garden
  • Pets allowed
  • Swimming pool
  • BBQ facilities
  • Free WiFi
  • Balcony
  • Air conditioning
  • Private bathroom
  • 24-hour front desk

About this property

Comfortable Accommodations: Mercure Jelenia Góra in Jelenia Góra offers family rooms with private bathrooms, balconies, and garden or pool views. Each room includes air-conditioning, a work desk, and free WiFi. Exceptional Facilities: Guests can enjoy an infinity swimming pool, sauna, sun terrace, and indoor pool. Additional amenities include a fitness centre, outdoor fireplace, and electric vehicle charging station. Dining Experience: The family-friendly restaurant serves Italian, Polish, and local cuisines with vegetarian, gluten-free, and dairy-free options. Breakfast includes local specialities, fresh pastries, and a variety of beverages. Activities and Location: Located 101 km from Copernicus Wrocław Airport, the hotel is near attractions such as Western City (17 km) and Dinopark (20 km). Guests can enjoy skiing, hiking, and cycling.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Parking on site
  • Free WiFi
  • Restaurant
  • Family rooms
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Bar
Mercure
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.5)

Breakfast info

Continental, Vegetarian, Buffet

  • Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 double bed
1 single bed
2 single beds
1 double bed
1 single bed
or
1 double bed
2 single beds
Superior Apartment with Balcony - Double Bed and Sofa Bed
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Sustainability

This property has 1 third-party sustainability certification.
Green Key (FEE)
Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Alena
Czech Republic Czech Republic
“Food was great, pool was great and quite big, personal was polite and kind. The hotel Is situated near the bus stations.”
Alison
United Kingdom United Kingdom
“The spa, clean room, good amenities & helpful staff. Breakfast was great.”
Jaroslaw
United Kingdom United Kingdom
“Spacious room, clean, comfy beds. Really nice breakfast.”
Lesley
United Kingdom United Kingdom
“The restaurant and bar area was lovely. The room was spacious. The breakfast had plenty of choice and delicious.”
John
United Kingdom United Kingdom
“The hotel was exactly what we required. Very helpful staff, comfortable room and an excellent breakfast. The location was very good and the pool was a nice bonus.”
Adrian
United Kingdom United Kingdom
“The room was lovely. Very friendly and helpful staff. The restaurant was excellent value and the food was delicious. Fabulous breakfast! We were very happy there and will definitely be staying there again!”
Ian
Germany Germany
“Stayed here for parkrun which was a short walk to the bus stop and 20mins away. Had everything we needed.”
Craig
United Kingdom United Kingdom
“The bus stop to the ski resort was right outside, easy access to the town centre and restaurants. The staff were absolutely lovely”
Burak
Poland Poland
“Almost everything was very good. Good bad, good stuff, good pool with sauna and great breakfast”
Erik
Poland Poland
“The team of people at breakfast were just outstanding and very friendly. Well known brand delivering decent quality for the price”

Hotel surroundings

Restaurants

1 restaurant on site
Restauracja #1
  • Cuisine
    Italian • Polish • Local • European
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Traditional
  • Dietary options
    Vegetarian • Gluten-free • Dairy-free

House rules

Mercure Jelenia Góra takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroCash

The fine print

Need-to-know information for guests at this property

Guests are required to pay the whole amount for their stay at the check-in.

Please note that the swimming pool is open from 7:00-12:00 and from 16:00-21:00.

To ensure a higher standard of services, modernization works will last until the end of June 2024. This may result in temporary inconvenience. Thank you for your understanding!

Renovation work is in progress until the end of July 2024. This may result in temporary inconvenience. We appreciate your understanding!

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.

When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.