About this property

The Sheraton Grand Krakow is a 5-star hotel located in the very heart of the city, at the foot of The Royal Wawel Castle and just 40 metres from the Vistula River boulevards. The property features spacious, fully renovated, luxurious rooms and suites, deluxe service and modern recreational facilities. All rooms have manual air condition and flat-screen smart TVs with wide range of satellite channels and possibility to connect mobile devices via Bluetooth. Each comes with tea and coffee-making facilities. Grand Deluxe, Premium rooms and suites offers beautiful views to the river, Wawel Castle or both. Each room comes with the Nespresso coffee machine. Premium rooms and Suites also offer enhanced guestroom amenities. The Hotel offers 3 different bars and restaurants with a vast range of menus and a great choice of beverages. On the 5th floor, you can find The Roof Top Terrace, a uniquely appointed Lounge Bar with the best choice of refreshing cocktails and light snacks accompanied with the best view of the river and the Wawel Castle. There is also SomePlace Else, the sports bar, serving savory casual cuisine with Tex-Mex twist, with a garden open to the Vistula River boulevards. All our guests have access to the wellness area with a pool, sauna, and gym open 24/7. Sheraton Grand Krakow features an indoor swimming pool, a sauna and a Sheraton Fitness. Front desk staff is available 24 hours a day and can arrange concierge services. The hotel is located just 900 m from the beautiful Main Market Square. Kazimierz Jewish District is only a 12-minute walk away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

    • Situated in the real heart of Kraków, this hotel has an excellent location score of 9.6

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Italian, Full English/Irish, Vegetarian, Gluten-free, American, Buffet, Breakfast to go

    • Private parking at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
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Sustainability

This property has 2 third-party sustainability certifications.
  • BREEAM
    BREEAM
  • Green Key (FEE)
    Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Valerie
    United Kingdom United Kingdom
    Fantastic customer service from both the front desk and in the restaurant. The catering director ensured our meal was tip top which it was...most talented chefs who delivered 10 star food in a divine setting 😀 All staff went above and...
  • Antonio
    United Kingdom United Kingdom
    Everything was absolutely perfect. Lovely staff, clean and comfy rooms with amazing river view. Location perfect at edge of the old town.
  • Lara
    United Kingdom United Kingdom
    The staff were very helpful, there was a lot to choose from for breakfast, a good location.
  • Jacky
    Israel Israel
    The hotel is excellent. The facilities such as the swimming pool, health club were very clean and nice. The room is very nice with a great view. The bed was very comfortable. The staff was very friendly and polite. Once again we recommend this...
  • Ariel
    Israel Israel
    Excellent hotel, although the rooms are not very modern, the breakfast is excellent, the room service and the service at the desk are excellent, the concierge is excellent. Highly recommended.
  • Marie-claire
    France France
    Location was perfect, view on river & castle, close to city center and main attractions. Room had enough space, well decorated, comfortable bed, clean except for glasses at bar (3 out of 4 were dirty, not usable except if washed them yourself, not...
  • Nicola
    United Kingdom United Kingdom
    I would strongly recommend staying at the Sheraton Grand Hotel. Their attention to detail was outstanding. Sometime you see pictures online that don’t resemble where you are staying but I can confirm that what you see in the pictures is what you...
  • Jo
    United Kingdom United Kingdom
    Wonderful hotel, beautiful entrance and atrium The staff were excellent. Very comfortable stay. The pool was stunning
  • Natalie
    United Kingdom United Kingdom
    Incredible friendly and efficient staff, delicious breakfast. excellent location on the river and next to the Palace.
  • Torbjörn
    Sweden Sweden
    The location Beds were comfortable Breakfast was great Rooftop had amazing view

Hotel surroundings

Restaurants

3 restaurants on site
  • Roof Top Terrace
    • Cuisine
      International
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Modern • Romantic
  • SomePlace Else Sports Bar
    • Cuisine
      American • International • Grill/BBQ
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly
  • Anima Restaurant
    • Cuisine
      Italian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Sheraton Grand Krakow takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 - 11 years
Extra bed upon request
130 zł per child, per night
12+ years
Extra bed upon request
200 zł per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print

Need-to-know information for guests at this property

Pets are allowed. Applicable charge for pets' stay: 100PLN including VAT per pet, per night. Maximum of one pet per room allowed. Pet's weight limit is 17kg.

In accordance with the Act of May 13, 2016 on counteracting threats related to sexual crime and protecting minors, Sheraton Grand Krakow is obliged to apply standards of protection for minors, in particular to establish the identity of the minor and his/her relationship with the adult with whom he/she is staying in the facility.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.