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About this property

Elegant Accommodation: Hotel Unicus Palace Old Town in Kraków offers a 5-star experience with free WiFi, private check-in and check-out, and a 24-hour front desk. Guests enjoy air-conditioning, private bathrooms, and city views. Comfortable Amenities: The hotel features a buffet breakfast with local specialities, warm dishes, fresh pastries, and a minibar. Additional services include room service, car hire, and a tour desk. Prime Location: Located in the city centre, the hotel is a short walk from Town Hall Tower (4 minutes) and Main Market Square (300 metres). John Paul II International Kraków–Balice Airport is 15 km away. Nearby attractions include Wawel Royal Castle and St. Mary's Basilica. Guest Satisfaction: Highly rated for its attentive staff and excellent service support, the hotel is praised for its convenient location and suitability for city trips.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Destigo Hotels
Hotel chain/brand

Property highlights

    • Situated in the real heart of Kraków, this hotel has an excellent location score of 9.8

    • Breakfast info

    • Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 single bed
Bedroom
1 large double bed
Living room
1 sofa bed
2 single beds
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Jane
    United Kingdom United Kingdom
    We loved this hotel. What a lovely room absolutely huge with electric blinds a comfortable bed everything that was needed. Breakfast was super and set us up for the day. The lady in charge of breakfast was amazing and worked so hard.
  • Nicki
    United Kingdom United Kingdom
    Fantastic location, lovely decor, felt like little bit of luxury. Delicious breakfast.
  • Louise
    United Kingdom United Kingdom
    The hotel is perfectly located, the staff were very helpful and friendly. Our room was beautiful, perfect in every way.
  • Deligiannis
    Greece Greece
    Very polite staff, cleanliness, very romantic room, comfort, excellent location!
  • Luisa
    United Kingdom United Kingdom
    Beautiful hotel, wonderful staff who were so lovely and accommodating. Gorgeous bathroom, lovely room, beautiful. I would say the room needs a full length mirror but apart from that, lovely.
  • مبارك
    Saudi Arabia Saudi Arabia
    A lovely hotel with a central location, close to all services. Zaytouna Restaurant and Mazaya Restaurant are nearby, and you can walk to the castle. Excellent service from the reception staff — I truly appreciate them
  • Schwing1t
    United Kingdom United Kingdom
    Very spacious room. Big bed, huge television. Automatic blinds. Bathroom was extremely clean with great decor.
  • Vicky
    Netherlands Netherlands
    Very clean, very friendly staff, and the location is perfect! In just 2 min walk you are at the best square in town. Room was very spacious, very comfy beds and with good airco
  • Mike
    United Kingdom United Kingdom
    Quality of bed , size of bedroom . Location . Overall decor . Pleasant and helpful staff
  • Spiteri
    Malta Malta
    Location , breakfast especialy the omlette and the pan ċakes and very friendly staff

Hotel surroundings

House rules

Hotel Unicus Palace Old Town - Destigo Hotels takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of 300 zł is required on arrival. That's about US$82. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
4 - 6 years
Extra bed upon request
Free
7+ years
Extra bed upon request
150 zł per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Unicus Palace Old Town - Destigo Hotels in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of 300 zł is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.