You might be eligible for a Genius discount at My Story Hotel Ouro. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

With a themed décor based on Portuguese tiles, the charming My Story Hotel Ouro occupies an 18th century building in the heart of the historic Baixa district of Lisbon. Its outdoor esplanade is on one of Lisbon's traditional pedestrian streets. Featuring a golden headboard, all air-conditioned rooms have a private bathroom, a Smart TV, safe and free WiFi. They also have a minibar. Communicating rooms are available upon availability. Each room has an elegant décor and some feature views over the surrounding streets. Featuring tasty dishes and a comprehensive cocktail list, the bar and restaurant at My Story Hotel Ouro is a great spot to enjoy traditional Portuguese cuisine or savour a drink. The central location of the hotel allows guests to easily explore the capital city. The reception is open 24-hours a day. Tejo River is around 400 metres and offers the ideal setting to enjoy a drink while watching the sunset, in of Commerce Square's summer terraces. Santa Justa Lift is less than 5-minutes walking from the hotel. Baixa/Chiado Metro Station is a few steps from My Story Hotel Ouro, providing access to most of the greater Lisbon area. The historic façade of the Rossio Train Station is within 5 minutes’ walking. Lisbon International Airport is 7.6 km away and is accessible via metro.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

My Story Hotels
Hotel chain/brand

Property highlights

  • Situated in the real heart of Lisbon, this hotel has an excellent location score of 9.8

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet


Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
2 single beds
2 single beds
and
1 double bed
or
2 double beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Anne
    United Kingdom United Kingdom
    The room was very clean, and linen and towels were excellent. The housekeeping was excellent each day. The location of the hotel was just what we had wanted: close to the centre of the city.
  • Aronsen
    New Zealand New Zealand
    Central location and really lovely friendly staff. Such a refreshing experience to have happy and helpful staff.
  • Julie
    Norway Norway
    Excellent location with very friendly and helpful staff. The breakfast was decent and the rooms were modern and clean.
  • Amelia
    Australia Australia
    Beautiful location, accommodation was beautiful and clean and staff were helpful and friendly
  • Maree
    Australia Australia
    Very convenient. Helpful staff. Good value breakfast. Shower probably needs done updating. Comfortable bed. Loved having the convenience of being able to boil hot water for tea. Easy access to good eating/dining with a short walk
  • Ken
    Ireland Ireland
    Fantastic location nice room bit small very friendly hotel staff. Will definitely come back
  • Charlotte
    United Kingdom United Kingdom
    All the staff were extremely friendly and everything was made better because of that. The room was perfect and in the heat having ac constantly was much needed. The hotel is in such a great location walking distance from all the main landmarks. I...
  • Elinor
    Norway Norway
    Amazing location, friendly staff, surprisingly quiet room with good shutters to keep out the light and good air con. Nice products in bathroom. Good shower pressure.
  • Melih
    Turkey Turkey
    In the heart of the city and close to everything. The staff are very polite and understanding. I will definitely choose this place again for my next trip to Lisbon. Tip: Please consider adding a curtain to the window of room 501. It's not very...
  • Izabela
    Poland Poland
    Great hotel in a great location. Stylish room with a very comfortable bed, small but perfectly soundproofed. Delicious and varied breakfast. Staff very polite and helpful.

Hotel surroundings

Restaurants

1 restaurant on site
  • OURO
    • Cuisine
      Mediterranean • Portuguese • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

House rules

My Story Hotel Ouro takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubMaestro Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.

Final cleaning is included.

Please note that invoice details cannot be changed after check-out.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform My Story Hotel Ouro in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 7845