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About this property

Located in the heart of the city of Porto, Hotel Universal offers rooms with air conditioning and free WIFI access throughout the hotel, as well as a common area, bar and 24-hour reception. The property is about 250m from S.Bento Train Station, 400m from the famous Torre dos Clérigos and 600m from D. Luis I bridge. Guest rooms of Hotel Universal are equipped with a TV and private bathroom with a hairdryer and a shower or bathtub. Some rooms also have city views. In our hotel, all rooms have bed linen and towels. Continental breakfast it’s available every morning with us (extra cost) Our staff speaks several languages and is available to answer any questions you may have. You can also schedule transfers, cruises on the Douro River and many other activities in the city of Porto, including a short tourist route. Nearby we have several points of interest such as Ribeira Square (950m), Lello Bookshop (450), Oporto Coliseum (650m), Santa Catarina Street (950m), Oporto Catedral (650m), Majestic Café (500m) and many others. The nearest airport is Francisco Sá Carneiro Airport 16km away from Hotel Universal

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Porto, this hotel has an excellent location score of 9.5

    • Breakfast info

    • Continental, Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
3 single beds
2 single beds
and
1 double bed
2 single beds
1 double bed
or
2 single beds
1 large double bed
1 double bed
or
2 single beds
3 single beds
1 double bed
2 single beds
1 single bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Christa
    Canada Canada
    The LOCATION was fabulous. Right next to the gorgeous McDonalds and near amazing coffee/pastry shops. The hotel was cute, the staff were friendly, and they let us check in early. So appreciated, as we had arrived early that morning and our red...
  • Balázs
    Hungary Hungary
    Excellent downtown location, just a short walk from Porto City Hall; the bed was quite comfortable; the room was clean and quiet; the staff were kind and helpful; and there was a fast, free Wi-Fi available.
  • Raj
    United Arab Emirates United Arab Emirates
    Lovely location, great room, great price and staff that were helpful to a fault
  • Annabel
    United Kingdom United Kingdom
    In such a beautiful area, with an angel statue opposite. The beds were really comfy and their being a bath in the room was a real bonus! The staff were really kind and friendly too.
  • Tetyana
    Ukraine Ukraine
    Location of the Hotel Universal is perfect! We stayed on the 5th floor in room 502 with wonderful view🤩. Reception works 24 hours, for us it was very important because we arrived at 11.30 p.m., check in and check out was very quickly👍.
  • Trish
    Australia Australia
    Lovely property, easy to find and right in the centre of restaurants, supermarkets and public transport. Clean and comfortable and we were pleasantly surprised by the bathtub. A nice way to spoil ourselves on our Camino from Lisbon.
  • Meryem
    United Kingdom United Kingdom
    The location of the hotel is absolutely great. Made our holiday much more easier. Walked everywhere and felt safe coming back to hotel at late night.
  • Tuğba
    Turkey Turkey
    The location is very nice, the staff is friendly, clean.
  • Paddy
    United Kingdom United Kingdom
    Great location, clean, friendly knowledgeable staff.
  • Athena2017
    Canada Canada
    First & foremost it was accessible on public transport from the Porto airport. Did a little research before I arrived. One train ride. It was close to all attractions. There was even a day I went back to my hotel for a little nap in between site...

Hotel surroundings

House rules

Hotel Universal takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 01:00 to 11:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
VisaMastercardMaestroBankcardCash

The fine print

Need-to-know information for guests at this property

Please note that the reception is located on the 1st floor and can be reached by stairs (27 steps). A platform is available for disabled visitors, but not for luggage.

Pets are welcome, but restrictions and fees apply, it is mandatory to contact hotel.

Please inform staff upon booking if your expected time of arrival should be later than 23:59.

Please note that for reservations for 5 or more rooms, a non-refundable prepayment is mandatory, equivalent to the first night and/or 25% of the total rate.

It is mandatory to present a vaccination card or COVID19 test upon check in. Please contact hotel if you have any further questions.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.

License number: 3727