You might be eligible for a Genius discount at Lake Kivu Serena Hotel. Sign in to check if a Genius discount is available for your selected dates.
Genius discounts at this property are subject to booking dates, stay dates, and other available deals.
About this property
Lake Kivu Serena Hotel is located just 1.9 mi from the center of Gisenyi. The hotel features an outdoor swimming pool, a restaurant and an on-site bar. Free WiFi is available in the rooms and each room comes equipped with a satellite TV, a kettle and private bathroom. Certain units include a seating area to relax in after a busy day. Guests can enjoy a meal at the hotel's restaurant and enjoy a drink at the bar. There is a 24-hour front desk and airport transfers can be arranged upon request at a charge. The shores of Lake Kivu is 328 feet from the hotel, while the Kigali International Airport is 99 mi away.
Couples in particular like the location – they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Sign in, save money
Guest reviews
Categories:
Select topics to read reviews:
Guests who stayed here loved
- Fidele
Canada“The location by the lake makes it a perfect hotel for those who like to swim.It has a private beech. the breakfast was amazing with various options . there were plenty of space to walk outside.” - Jorge
Germany“Perfect location, well served breakfast. Good service” - Yvrtraveller Canada“Upgraded to a suite which was huge with a large sitting room and patio. The grounds on the shore of lake Kivu are stunning. Breakfast buffet is extensive and delicious.”
- Sihame
United Arab Emirates“Great hotel on the lake, the location is near a lot of restaurants and bars along the lake” - Gregory
Rwanda“Lake Kivu Serena is a classic. It is very popular among visitors and residents of Rwanda alike. The property is beautiful with a private beach, green spaces, and of course the pool. The restaurant is good, if a little overpriced. Can't beat the...” - Oyetola
United States“location was fantastic and the breakfast was good.” - Eva
Taiwan“The staff, Herman the manager, Leo in booking. Anette, Henriette, Anise in the dining area and all the bell gentlemen” - Muneer
Oman“location close to the river kivu , excellent staff professional” - Jacek
Poland“Our lovely suite with a large terrace overlooking the lake. Excellent breakfast” 
Juanita
South Africa“The opportunity to go on a boat ride. Great breakfast and location.”
Hotel area info
Restaurants
- Kiyaga Restaurant
- CuisineAfrican • Local • International
- Dietary optionsHalal • Vegetarian
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Lake Kivu Serena Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
