Hotel Emma

–Excellent location - show map
+11 photos
Scored 8.7
Rated fabulous

Excellent location!

9.6

About this property

Situated on Prästgatan pedestrian street in central Östersund, Hotel Emma offers free WiFi and individually decorated rooms with TV and a private bathroom with shower. Stortorget Square is 70 metres away. All rooms at Emma Hotel feature wooden floors and a work desk. Some rooms have a bed sofa while others include a seating area. Starting from October 1st 2025 the breakfast will be served at Wedemarks Konditori located at approximately 100 steps from the hotel’s entrance. Relaxation options include a common TV lounge where free hot drinks and cookies are available at all times. Bicycle rental is possible from May until October. Guests enjoy a discounted price at Sport's Gym, within 250 metres of the hotel. Local handicrafts are available for purchase at the hotel. Several shops, restaurants and pubs are located in the surrounding area. Östersund Central Station is 600 metres away.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Tea/coffee maker in all rooms

Property highlights

  • Top location: Highly rated by recent guests (9.6)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet, Breakfast to go

Loyal customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 single bed
2 single beds
2 single beds
or
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Kamilla
Italy Italy
“Our stay was wonderful. The staff was very attentive and available from the moment of booking until our departure. Optimal location, truly feels like a home away from home. The breakfast was delicious and filled with local products. The first day...”
Brenda
Australia Australia
“Perfect location, tea and coffee facilities provided. Helpful and obliging staff. Very comfortable.”
Cathie
Australia Australia
“Loved how comfortable it was, beds were great, clean, easy check in and out, very central location. Shower was really good too. Good choice of breakfast options.”
Michael
United Kingdom United Kingdom
“The receptionist also called Emma after the hotel was amazing. She makes a great false potato cake for an afternoon snack and organise an early take away breakfast for our train journey.”
Sue
Australia Australia
“The property was in a great position, clean, comfy beds, great breakfast and lovely staff. It was only a small hotel and made you feel like it was a guest house. We arrived after reception was closed and it was a very easy process to get and...”
Julian
Australia Australia
“Late check-in after reception was closed on Sunday night - it went well with the door/key codes supplied. Unfortunately, had to leave very early the next day before breakfast, so missed out on the wonderful breakfast that we had experienced the...”
Nigel
United Kingdom United Kingdom
“Great location and parking for motorcycles in the courtyard. Breakfast buffet”
Sue54
United Kingdom United Kingdom
“Lovely fresh breakfast, large comfortable room. Close to the station.”
Julian
Australia Australia
“The room was very spacious with lovely high ceilings and a very comfortable bed with soft bedding. The breakfast was absolutely out of this world, amazing attention to detail with such a wide selection available and impressive ingredients. I...”
Simon
United Kingdom United Kingdom
“Room excellent. Shower excellent. Breakfast excellent”

Hotel surroundings

House rules

Hotel Emma takes special requests - add in the next step!
Check-in
From 15:00 to 20:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

3 years
Cot upon request
SEK 75 per stay
4 - 12 years
Extra bed upon request
SEK 225 per child, per night
13+ years
Extra bed upon request
SEK 375 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Staffed Check-in hours:

Monday to Friday: until 20:00

Saturday to Sunday: until 16:00

If you expect arrive outside these hours, please contact Hotel Emma in advance.

Please note that cats cannot be accommodated at Hotel Emma.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Emma in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.