Get the celebrity treatment with world-class service at Grand Mercure Phuket Patong

Grand Mercure Phuket Patong is 600 metres from Bangla Road. It offers air-conditioned rooms with free WiFi. The property features a pool and a fitness centre. The hotel is 300 metres from Patong Beach and Phuket International Airport is 40 km away. Rooms come with a smart TV and refrigerator. Shower facilities are included in an en suite bathroom. Free toiletries and hairdryer are provided. Some room types also have a balcony. Staff at the 24-hour front desk can assist guests with laundry and luggage storage. Sightseeing trips can be arranged at the tour desk. Guests can enjoy Thai and European cuisines at the restaurant.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Grand Mercure
Hotel chain/brand
Grand Mercure

Property highlights

Situated in the best rated area in Patong Beach, this hotel has an excellent location score of 8.9

Breakfast info

Continental, Vegetarian, Vegan, Halal, Asian, American, Buffet

  • Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Globe Certification
    Green Globe Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Anirudh
    United Kingdom United Kingdom
    Room was nice, facilities were amazing and location is excellent. Staff super friendly.
  • Omran
    Bahrain Bahrain
    this is my second time I stay in hotel every thing u need it's steps like money exchange or market shops
  • Swarup
    India India
    Very comfortable stay, great food, not very far from beach and Bangla Road. Lot of stuffs to do around. Very helpful staff.
  • Rosalind
    Malaysia Malaysia
    Our second time stay at this Hotel, breakfast was good with nice spread. Special thanks to Mr fast from the front office who assisted and gave his best to allocate us to 2 adjoining connecting rooms during check-in, he was very attentive and kind.
  • Nivya
    Singapore Singapore
    From the point of check in to check out. Everything was so seamless and easy.
  • Mas
    United States United States
    Everything was amazing. Staff, food, pool and room.
  • Knaven
    Australia Australia
    Pool was great viewing and layout - a honeypot for the kids.
  • Marcus
    Australia Australia
    Breakfast Buffet was amazing VIP Room was a nice bonus My housekeeping lady did an amazing job. Her name was Jeab Uraiporn and i left her an envelope with a tip when i left. I hope she recieved it
  • Huntly
    United Kingdom United Kingdom
    Excellent facilities, clean and tidy. Breakfast and other meals are very good. The room was well appointed, and the shower was exceptional! The location was good, close to the beach, and the OTOP market. 10 min walk to Bangla road, 5 mins in tuk-tuk.
  • Tara
    Australia Australia
    Pool entry room and accommodated us with the room we wanted.

Hotel surroundings

Restaurants

1 restaurant on site
  • Bubble
    • Cuisine
      International

House rules

Grand Mercure Phuket Patong takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of THB 1,000 is required on arrival. That's about US$30. This deposit is fully refundable upon check out as long as there has been no damage to the property.
Children and beds

Child policies

Children of any age are welcome.

Children 5 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
12+ years
Extra bed upon request
THB 1,899.20 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print

Need-to-know information for guests at this property

Please note that in case of early departure, the hotel reserves the right to charge the total amount of the reservation.

The name in the booking profile should correspond to the guest staying at the property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grand Mercure Phuket Patong in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A security deposit of THB 1000.0 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.